Reservation and Ticketing Agent-Kigali,Rwanda

JOB TITLE: Reservation and Ticketing

DEPARTMENT: Sales

SECTION: Sales

LOCATION: Kigali

DUTIES RESPONSIBILITIES

REPORTING TO SALES SUPERVISION

• • Do reservations and ticketing for all WB clients to generate sales;
• • Fare quotes to all WB clients to provide the best applicable fares and generate sales;
• • Recruit and handle existing and prospective frequent fliers to win and retain loyalty;
• • Printing and reconciling of sales returns to accounts for daily sales;
• • Promote WB products and services to create awareness and generate sales and revenue;
• • Promote direct telephone sales so as to reduce distribution costs and generate sales.
EDUCATION AND EXPERIENCE:
• • High School education
• • Recognized IATA certificate or knowledge in rules and regulation of airline sales reservation and ticketing
• • 2 years airline or travel agency experience in a reservations and ticketing role
• • He/she must be computer literate.
SKILLS AND ABILITIES:
• • Excellent communication and interpersonal skills
• • Customer focused
• • Conversant with reservation systems.
• • High level of Integrity and confidentiality
• • Attention to detail
How to apply:
• • An application letter adressed to General Manager -Human Resources
• • Recent and detailed curriculum vitae
• • Relevant certificates
• • A photocopy of the national identity card
• • Two passport photos
• • Three current referees
The deadline for submitting application documents is December 4, 2013 at 4pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building or on below email address .
General Manager- Human Resources
RwandAir
Kigali International Airport – Main Terminal Building (Top Floor)
Box 7275 Kigali – Rwanda
Email: Recruitment@rwandair.com
Only shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer.