Narrative Description
Reporting to the Assistant Director, E& F Product Management, the incumbent will look at solutions for upgrading the current E& F service offering and will handle and coordinate specific market research and development activities; In order to upgrade the current E& F service offering, the incumbent will analyze the requirements for billing data gathering solutions (e.g. overflight, landing, and passenger volume data) and will identify the service provider(s) and/or technologies that are able to address the E& F requirements; Market development activities will be related to gathering market intelligence, supporting the implementation process and handling the logistics of service review meetings with existing clients.
Responsibilities
- Identify and formulate the requirements for an upgrade of the existing E& F billing data gathering process;
- After a detailed market analysis, determine what service provider or providers and/or technologies are able to address the E& F requirements;
- Coordinate the finalization of a RFP for a service provider or service providers that are identified;
- Co-ordinate service review meetings of existing customers;
- Support the implementation process in cooperation with the Manager Business Development & Implementation;
- Gather and analyze market intelligence and support the sales planning.
Qualifications and Skills
- University degree or equivalent experience, preferably experience in the Airport and/or ATC industry and in marketing;
- Familiarity with technology such as ADS-B and/or satellite based services will be an advantage;
- Knowledge of sales and marketing requirements in an international B2B environment; Strong customer service orientation;
- Team player with a high level of drive, energy and creativity and the ability to work well under pressure and prioritize tasks to meet deadlines and targets;
- Ability to work effectively and tactfully in an international and multicultural environment;
- Excellent written and oral communications skills in English and French or Spanish, good knowledge of other languages is definitely be asset.
Candidates must possess and exhibit the following core IATA values:
Be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity
Intern - E&F Product Management, Geneva
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