Application Support Engineer

Job description

Job Purpose: Provide all our customers with the highest standard in development, implementation and support of reports to meet user reporting requirements and incidents associated with the content of access to or generation of the reports, thereby ensuring availability, completeness, accuracy and timeliness of the same reports. Main Responsibilities and Duties:• Data Warehouse Administration: Provide functional administration of all the data warehouse components thus facilitating the availing of reports and dashes. • Business Intelligence: To provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data. • Self Service Reporting: To bring greater business visibility and insight to the broadest audiences of business users, allowing any user in an organization to have Web-based self-service access to up-to-the moment, relevant, and actionable intelligence. • Promotions Tracking- Process and Report Remunerations and Bonuses to the respective business shareholders • Data Mining -Extracting useful information from large data sets or databases • Business Process Simulation –Analyze and Simulate and Account for trends and Gaps in data provided and advise the business accordingly. • Data Modeling, Dimensioning and Reports Development: Development of new reports in line with reporting requirements adhering to the processes, and ensuring the completeness, timeliness and accuracy of standard daily, weekly and monthly reports; as well as ad hoc reports.

Required Bachelor's Degree At least 3 years experience in IT environment with hands-on experience in software development, systems administration and IT supporting services At least 3 years experience in programming technologies such as the .NET framework, Java, Delphi etc. is crucial At least 3 years experience in service reporting tools like Oracle Business Intelligence Enterprise Edition, Oracle Discoverer At least 3 years experience in Conversant with how Operating systems interact with systems & specific experience with UNIX & Windows Operating Systems is a must English: Fluent

Preferred Master's Degree in Information Technology At least 4 years experience in IT environment with hands-on experience in software development, systems administration and IT supporting services At least 4 years experience in programming technologies such as the .NET framework, Java, Delphi etc. is crucial At least 4 years experience in service reporting tools like Oracle Business Intelligence Enterprise Edition, Oracle Discoverer At least 4 years experience in Conversant with how Operating systems interact with systems & specific experience with UNIX & Windows Operating Systems is a must

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. APPLY