ICT ASSOCIATE JOB AT UNDP TANZANIA

ICT ASSOCIATE - (OPEN TO TANZANIAN NATIONALS ONLY)

Location :

Dar es Salaam, TANZANIA

Application Deadline :

06-Jan-14

Additional Category

Democratic Governance

Type of Contract :

Service Contract

Post Level :

SB-3

Languages Required :

English

Starting Date : (date when the selected candidate is expected to start)

03-Feb-2014

Duration of Initial Contract :

1 year

Expected Duration of Assignment :

1 year

Background

Tanzania has held four credible general elections since the reintroduction of multi-party politics in 1992. Citizens and the government are eager to maintain this track record and to further strengthen democratic practice in Tanzania. Looking to the 2015 general election, government has undertaken early and comprehensive preparations for the electoral processes. Since receipt of official requests for UN assistance to the election cycle leading to the 2015 general election from the National Election Commission and Zanzibar Electoral Commission, a UN Needs Assessment Mission recommended the development of a project in support of the national efforts.

In addition, in 2014 the United Republic of Tanzania will likely conduct a first national referendum on a new constitution. The national EMBs and other stakeholders in preparing for these critical events have requested the support of UNDP to provide technical support to the preparation and execution of the referendum.

To these ends, the Democratic Empowerment Project (DEP) is a four year (2013-2016) UNDP, UN One Fund and other donor-funded project with the overall aim of contributing to Tanzania's UNDAP's Outcome 7: i.e. 'key institutions of democracy, (i.e. EMBs, etc.) effectively implement their election and political functions'. UN Women and UNESCO are implementing partners in a One UN Country Team context.

Project Objectives

The DEP seeks to promote democracy and contribute to the realization of the following four objectives:

• Capacity of the key democratic institutions (EMBs, CRC, RPP, etc.) enhanced to support and promote legal and institutional reform in the context of the on-going constitutional reform process and beyond;
• Capacity of the EMBs to conduct credible elections enhanced through strategic, technical and operational support and improved EMB engagement with stakeholders (i.e. political parties, CSOs, and the media) to foster a democratic environment;
• Inclusive participation in elections and politics enhanced through the empowerment of women, youth and PWDs; and
• National peace infrastructure enhanced to mitigate and prevent election-related conflicts, including violence against women in elections.

Project Management

The DEP project will be executed directly by UNDP and implemented under the overall guiding principle of national ownership and leadership in the electoral process. The international assistance provided should be considered as an extension of, and a complement to, national resources and is intended to support national management and coordination structures.

Duties and Responsibilities

Under the general guidance of the DEP Project Manager, reporting to and working directly with the DEP Operations Manager and other members of the DEP Team, the ICT Associate will perform the following duties:

Support implementation of ICT management systems and strategies, for the Democratic Empowerment Project:

• Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment;
• Participation in development and implementation of DEP plans and Standard Operating Procedures in ICT services (e.g. training of project staff, protection of data and use of email and internet).

Ensure effective functioning of hardware and software packages, focusing on the achievement of the following results:

• Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine minor repairs;
• Assistance in the installation of software and related upgrades;
• Assistance in upgrading patch and anti-virus programs on a timely basis;
• Support to users in virus detection, removal and prevention;
• Evaluate and appraise current and future hardware, software and communication, advising DEP management accordingly;
• Day to day management of DEP website, following provision of training as Webmaster.

Support administration of local networks, focusing on achievement of the following results:

• Assistance in trouble-shooting and monitoring of network problems;
• Response to user needs and questions regarding network access;
• Maintain network security and user profiles;
• Ensure regular backups of project data are performed according to DEP ICT plans.

Provide administrative support, focusing on achievement of the following results:

• Maintenance of an up-to-date inventory of software and hardware;
• Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;
• Liaise with local supplier(s) and /or UNDP CO for supplemental support;
• Provision of IT support for project board meetings or training events;
• On an occasional basis, provide support delivery of ICT-related training activities targeting NEC and ZEC elections personnel.

Competencies

Functional competencies:

• Results-oriented, self motivated and flexible with proven ability to deliver under pressure;
• Enjoy working in a demand-driven environment, with ability to respond rapidly and effectively to the needs of the clients;
• A team player with strong inter-personal skills, maturity and the ability to comfortably communicate at all levels.
• Ability to identify client needs and deliver them promptly and accurately.

Required Skills and Experience

Education:

• A university degree with a specialization in computer science, information technology, ICT and/or management information systems.

Experience:

• At least six years relevant work experience in the areas of ICT and/or MIS in a government or business setting;
• At least five years practical experience with the development and implementation of: Website design, deployment and administration, HTML, Dupral, and other web development tools, MIS systems administration, Microsoft Office programs and Windows operating system and Document processing and storage;
• Background in training and/or adult learning systems desirable.

Language:

• Fluency in English and Kiswahili is essential.

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