Country Director, Democratic Republic of the Congo (DRC)
Together with our local partners, Pact in DRC focuses on developing practical solutions to bring an end to conflict, promoting economic growth and sustainably managing the Congo’s vast natural resources. Focus is on three main resource sectors: minerals, forests, and livelihood. Pact successfully implements a mineral traceability program in the DRC and Rwanda, the ITRI Supply Chain Initiative (iTSCi).
The Country Director (CD) is responsible for the timely and effective implementation of all programs within DRC and Rwanda. Overall responsibilities include: technical leadership; team management and mentoring; policy advocacy; donor, government and partner liaison; new business development; and oversight of programmatic and financial management and reporting. As Country Director s/he is also responsible for setting strategic directions and developing the country portfolio as well as a new activities in Rwanda and neighboring countries S/he must also ensure that systems are in place and being properly implemented, ensuring that all Pact’s activities and programs are in alignment with Pact policies and guidelines. The CD oversees the proper stewardship of resources as well as the well being and safety of Pact staff. S/he is responsible for all senior representation work with the local government, the donor community as well as other stakeholders in the country. S/he reports to a Regional Vice President for East and West Africa.
Programming and Strategic Planning
• Oversee country office programming to ensure effective/efficient delivery and implementation. Continue the development and strengthening of programs based on strategic analysis of the country context.
• Ensure that proper program monitoring and evaluation systems are in place. As applicable, make periodic visits to field sites, to monitor the status of projects.
• Promote a learning environment within the country office that facilitates two-way learning with various stakeholders. Facilitate and/or participate in learning communities/task forces.
• Lead the preparation and implementation of a high quality country-office strategic plan appropriate for the local and regional context, complementary to government & donor development plans and in line with Pact’s overall vision and mission. Develop the plan in an inclusive and participatory process, ensure appropriate monitoring and modification and promote understanding of the plan by all staff and key stakeholders.
• Oversee the development of an annual operating plan that is drafted in an open and participatory manner and is line with the strategic plan. Oversee periodic review of the operating environment and adjust strategic plan accordingly.
• Document and disseminate methodologies and results that can inform the wider Pact community (such as evaluation documents, consultant reports, workshop reports, etc.). Share and promote these resources through a variety of means (including e-mail, brown bags, the Intranet, etc.). Assure smooth flow of information from Pact DC to staff and vice versa.
New Business Development Networking, Alliance Building and Collaboration
• Generate financially viable program pipeline in line with Pact strategy and assist in identifying and securing funding for those programs. Involve relevant CO and Pact DC program, grants, management and other staff in identifying and pursuing new business opportunities.
• Coordinate in-country marketing and promotion of Pact. Ensure strategic growth for Pact in line with strategic plan and/or theory of change.
• Ensure strong cooperation and collaboration with partners, donors, government, and other key stakeholders as a base for building/maintaining/expanding a sustainable country and regional program
• Coordinate and collaborate with Pact DC and Pact’s regional staff. Promote similar collaboration amongst local Pact staff.
• Contribute strategically, through participation, in relevant, existing forums in building a vibrant civil society sector and influencing policy.
Finance, Administration, Grants and IT
• Provide oversight for all administrative and financial operations to support the programs.
• Consistently monitor the country office’s financial position and ensure the best use of available resources including the development and review of country office annual budget and project budgets, oversight of financial transactions and reports, and maximizing cost recovery from restricted grants.
• Maintain up to date understanding and adherence to Pact’s policies and procedures amongst all country office staff. Ensure the country office operations are conducted in accordance with all statutory and tax requirements.
• Ensure adequate internal controls are in place to protect the country office’s financial and non-monetary assets and to ensure the resources are used in accordance with donor terms and conditions. Review and follow-up on internal and external audit recommendations.
• Oversee an efficient, transparent grants making process under the program; assure timely and high-quality monitoring of and reporting by sub grantees.
• In coordination with Pact DC, negotiate contracts, grants, cooperative agreements and their modifications or extensions
• Oversee the work of the implementing partners and monitor for compliance with sub agreements or subcontracts.
• In cooperation with Pact HR, oversee the management and development of country office human resources to ensure a diverse, skilled and productive workforce and promote an organizational culture where Pact’s values are practiced. Ensure levels of authority and responsibility are clearly defined, understood and followed within the country office.
• Provide proper supervision and management for all direct reports and oversee the establishment and functioning of a strong, effective senior leadership team. Ensure timely and quality inputs by staff and consultants.
• Ensure the proper implementation of Pact’s performance management system for direct reports. This can include: proactively addressing performance issues through regular, constructive and honest feedback and coaching and identifying necessary staff development for direct reports.
• Ensure strong human resource strategies and systems are in place and are properly implemented in areas such as recruitment, staff development, and performance management. Ensure appropriate workplace policies to ensure fairness and equity are developed and used (e.g. policies related to HIV/AIDS, sexual harassment, sexual exploitation, etc.)
• In cooperation with Pact HR, oversee the establishment and regular review of compensation package to ensure competitiveness.
• Actively promote staff wellness by monitoring country office organisational health and taking corrective actions as needed. Invest in consistent team building to increase cohesion between staff in all geographic areas of the country.
• Lead the management of Security and Safety Administration by developing and updating a staff and asset security plan in line with the local context and in alignment with Pact DC security guidance; keeping key Pact staff abreast of any security issues, as they arise.
• Perform other duties as assigned.
BA and 12+ years of relevant experience (or equivalent) required.
MA in Business or Public Administration, Natural Resource Management, Development or related field prefered.
Skills and Abilities
• Role model for in-country staff
• Transparency and collaboration
Leadership and Staff Management
• Sets country strategic vision and drives initiatives
• Consistently works within internal process and procedures and ensures others do the same
• High proficiency in supervising staff, including mentoring, team building and providing productive feedback and meaningful development opportunities
• Excellent planning and resource management skills
• Excellent written and oral communication skills, including the ability to effectively present complex ideas to diverse audiences, negotiate and resolve conflict
• Ability to problem-solve complex issues and multitask with ease and grace, balancing and adapting to frequently changing priorities
• High proficiency in developing and managing a budget as well as monitoring sub-grants
• Expert knowledge and understanding of donor policies and regulations as well as experience with corporate clients
• Expertise in artisanal and small-scale mining, extractive industries corporate governance, natural resources management, livelihoods and/or corporate social responsibility