North East Africa Business Unit Medical Manager PepsiCo Inc. - Egypt
Job Description
- Develop & implement plan to start up & implement the medical shared services function & organization.
- Identify stakeholders' requirements & perspective/needs.
- Set & implement a strategy to lead the function, meeting stakeholder's needs, set targets, and integrate plans across departments, to deliver results, cascade & align measures & accountabilities.
- Set success measures for function's performance & drive sustainable improvement in operating Key Performance Indicators.
- Drive efficiencies.
- Set standards for services offered, deploy, enable, audit,and continuously improve.
- Drive continuous Improvement (measurement tools, improvement in processes executed, enhancement of services offered, … etc)
- Develop systems capability to drive sustained improvement in function's performance
- Identify, assess, select & deploy enabling tools and services to improve quality & efficiency of the services provided.
- Own & enhances all medical related policies & procedures
- Manage the medical insurance service provider party and ensure its services are aligned with the Company's standards, policies & procedures and employees expectations.
- Analyze & determine the medical services needed for each location in order to enhance the performance of medical.
- Partner with medical service provider to maximize system functionalities & improve efficiencies & solutions
- Manage the change & transition, in business & people
- Manage & create an Human Resources Shared Services / medical services identity
- Build, develop, motivate & retain a capable medical organization at all levels
- Motivate & align the medical department employees to achieve objectives
- Collaborate with the Sourcing department in evaluating different suppliers for medical services.
- Receive various offers and table of benefits from medical insurance service providers, negotiate terms and conditions and choose the best in the Company's and employees' interests.
- Revise medical expenses reports received from different locations, create cost centers and submit to Finance in order to pay service providers on time.
- Supervise and revise new additions and deletions from the medical insurance records in collaboration with the Personnel department.
- Approve critical surgical operations when required as per medical reports submitted from hospitals.
- Supervise the collection of new hires' information and submit to medical service providers to issue medical Identification cards
- Responsible for resolving daily problems facing employees receiving medical services at different hospitals or clinics.
- Revise medical invoices received from different locations.
- Follow up with the Finance department to release late payments to employees and medical service providers.
- Ensure that all employees are aware of their medical services and also aware of all medical processes related to receiving a satisfactory medical service.
- Analyze medical complains received via written forms from employees and takes corrective action to ensure a timely improvement for the medical services.
- Direct the level of service provided at the Company's clinics located in plants and Distribution Centers and ensure that they are providing maximum satisfaction to employees.
- Investigate any misuse of medical services performed by any employee and take corrective actions and reporting to their direct manager.
- Direct injured employees to governmental medical authority in coordination with the Personnel department
- Approve tests requested from managers and coordinate with external labs in order to perform such tests and submit results in a timely manner.
PepsiCo
Desired Skills & Experience
Bachelor degree in any relevant disciplinePrior experience in same field
Decision making
Problem solving
Interpersonal skills
Customer service skills
Excellent command of both spoken and written English and Arabic
North East Africa Business Unit Medical Manager PepsiCo Inc. - Egypt
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on
5:48:00 PM
Rating: 5