Standard Bank Group Head Business Banking - Tanzania
ONLY TANZANIAN NATIONALS WILL BE CONSIDERED FOR THIS VACANCY
The head of Business Banking in country is responsible for setting customer strategy in country as well as ensuring the tactical execution of these strategies.
The incumbent will be required to:
•Support the country Head of PBB by optimising the delivery of Business Banking strategies for all Business Banking segments ensuring that customer value propositions are operationalised and Business Banking targets (sales and financial) are achieved.
•Develop and ensure that customer value propositions are locally relevant, which includes segmentation criteria.
•Integrate and align Business, Segment and Human Resources (HR) management platforms in the country to ensure shared accountability for sustainable business growth and employee/ customer retention.
•Play a key role in identifying and developing product solutions.
•Set business banking budgets across all segments. This will require strong matrix management capabilities for all segments.
•Retain line accountability for all business banking staff, however he/she retains functional accountability for the overall performance of the business banking portfolio.
•Act as the custodian of Business Banking in country and is accountable for the overall performance of Business banking (Financial, Sales, Service, Credit, Risk and Compliance).
•Prepare a monthly report on business banking performance, including the following, financial results (balance sheet and income statement), sales, credit, service, HR, compliance.
•Facilitate a sound working partnership between Retail Credit and Business Banking to stimulate business growth without compromising risk and the quality of lending.
•Ensure appropriate levels of compliance are maintained with respect to Stanbic requirements.
•Support the implementation and monitoring of the appropriate local financial legislation.
•Ensure accountable for Business Banking income statement and balance sheet.
•Have a good knowledge of the business banking market in country. Specific emphasis is to be placed on quantifying our existing market share and developing strategies to increase business banking market share.
•Develop and ensure that customer value propositions are locally relevant, which includes segmentation criteria.
•Integrate and align Business, Segment and Human Resources (HR) management platforms in the country to ensure shared accountability for sustainable business growth and employee/ customer retention.
•Play a key role in identifying and developing product solutions.
•Set business banking budgets across all segments. This will require strong matrix management capabilities for all segments.
•Retain line accountability for all business banking staff, however he/she retains functional accountability for the overall performance of the business banking portfolio.
•Act as the custodian of Business Banking in country and is accountable for the overall performance of Business banking (Financial, Sales, Service, Credit, Risk and Compliance).
•Prepare a monthly report on business banking performance, including the following, financial results (balance sheet and income statement), sales, credit, service, HR, compliance.
•Facilitate a sound working partnership between Retail Credit and Business Banking to stimulate business growth without compromising risk and the quality of lending.
•Ensure appropriate levels of compliance are maintained with respect to Stanbic requirements.
•Support the implementation and monitoring of the appropriate local financial legislation.
•Ensure accountable for Business Banking income statement and balance sheet.
•Have a good knowledge of the business banking market in country. Specific emphasis is to be placed on quantifying our existing market share and developing strategies to increase business banking market share.
Desired Skills & Experience
Knowledge:
•Relevant business related tertiary qualification is a pre-requisite.
•Relevant post-graduate studies e.g.. MBA, AEP is an advantage.
•Leadership and Management skills training e.g.. MDP, Leadership Development Programme is a pre-requisite.
•Strong Change Management skills and an understanding of change management models.
•Thorough knowledge and understanding of all Business Banking and Group Company product/ service offerings.
•Strategic planning models, principles and practices, including market segmentation models/ theory.
•A conceptual understanding of business economics and the current business economic environment.
•A solid understanding of different industry sectors and sector risk profiles/ trends
•International and local Sales & Service Delivery benchmarks and standards.
•Advanced knowledge of Managing Local Market (MLM) Sales principles and practices to optimise retention and growth within the Centre.
•Strong negotiation and conflict management skills to create a cooperative and collaborative working environment.
•Financial Acumen.
•Advanced and practical knowledge and understanding of Credit principles and practices.
•A seasoned knowledge of the terms and conditions of multiple legal entities/ company structures operating in the commercial market and the legislative restrictions & requirements governing these.
•Sound understanding of current taxation laws.
•A good knowledge of the Companies Act and local financial legislative requirements.
•A good knowledge of Business Banking transactional administration processes and procedures.
•Excellent verbal and written communication skills.
•Relevant post-graduate studies e.g.. MBA, AEP is an advantage.
•Leadership and Management skills training e.g.. MDP, Leadership Development Programme is a pre-requisite.
•Strong Change Management skills and an understanding of change management models.
•Thorough knowledge and understanding of all Business Banking and Group Company product/ service offerings.
•Strategic planning models, principles and practices, including market segmentation models/ theory.
•A conceptual understanding of business economics and the current business economic environment.
•A solid understanding of different industry sectors and sector risk profiles/ trends
•International and local Sales & Service Delivery benchmarks and standards.
•Advanced knowledge of Managing Local Market (MLM) Sales principles and practices to optimise retention and growth within the Centre.
•Strong negotiation and conflict management skills to create a cooperative and collaborative working environment.
•Financial Acumen.
•Advanced and practical knowledge and understanding of Credit principles and practices.
•A seasoned knowledge of the terms and conditions of multiple legal entities/ company structures operating in the commercial market and the legislative restrictions & requirements governing these.
•Sound understanding of current taxation laws.
•A good knowledge of the Companies Act and local financial legislative requirements.
•A good knowledge of Business Banking transactional administration processes and procedures.
•Excellent verbal and written communication skills.
Experience:
•Degree plus approximately 8-10 years’ general banking experience of which 2-3 years need to have been in a Centre Manager role within the commercial market.
•Advanced experience and knowledge in Credit and Compliance Matters.
•Experience in dealing with Business Customers at all levels.
•Significant people management experience - leading teams and motivating people.
•Advanced product knowledge including specialised products and financial structures.
•Experience in negotiation skills and conflict handling.
•Advanced experience and knowledge in Credit and Compliance Matters.
•Experience in dealing with Business Customers at all levels.
•Significant people management experience - leading teams and motivating people.
•Advanced product knowledge including specialised products and financial structures.
•Experience in negotiation skills and conflict handling.
Personal competencies:
Controlling: Takes the lead, initiates, is assertive and prepared to put others under pressure.
•Optimistic: Has a bright outlook, is hopeful, keeps spirits up and is not easily discouraged.
•Democratic: Encourages others to contribute, consults, listens and refers.
•Socially Confident/ Relationship Builder: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
•Understanding of People: Likes to understand people, is insightful and curious about human behaviour.
•Observant: Alert, is quick to identify potential opportunities, notices the details of situations and is in touch with the local environment.
•Persuasive: Enjoys motivating, negotiating and changing the opinions of others, is convincing with arguments.
•Forward planning: Prepares well in advance, enjoys setting targets, plans activities.
•Conceptual: Enjoys the complex and the abstract, intellectually curious.
•Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
•Critical: Good at probing the facts, challenges assumptions, sees disadvantages.
•Innovative: Generates ideas, shows ingenuity and thinks up solutions, creates opportunities for others to innovate.
•Resilient: Unruffled by difficult situations, rarely upset by criticism, emotionally controlled.
•Highly numerate/ Data rational: Is good with numerical data, operates on facts, enjoys assessing and measuring.
•Optimistic: Has a bright outlook, is hopeful, keeps spirits up and is not easily discouraged.
•Democratic: Encourages others to contribute, consults, listens and refers.
•Socially Confident/ Relationship Builder: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
•Understanding of People: Likes to understand people, is insightful and curious about human behaviour.
•Observant: Alert, is quick to identify potential opportunities, notices the details of situations and is in touch with the local environment.
•Persuasive: Enjoys motivating, negotiating and changing the opinions of others, is convincing with arguments.
•Forward planning: Prepares well in advance, enjoys setting targets, plans activities.
•Conceptual: Enjoys the complex and the abstract, intellectually curious.
•Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
•Critical: Good at probing the facts, challenges assumptions, sees disadvantages.
•Innovative: Generates ideas, shows ingenuity and thinks up solutions, creates opportunities for others to innovate.
•Resilient: Unruffled by difficult situations, rarely upset by criticism, emotionally controlled.
•Highly numerate/ Data rational: Is good with numerical data, operates on facts, enjoys assessing and measuring.
Company Description
Standard Bank Group has a 150-year history in South Africa and started building a franchise in the rest of Africa in the early 1990s.
We currently operate in 18 countries on the African continent, including South Africa, as well as in other selected emerging markets. You will also find Standard Bank Group in 12 countries outside of Africa.
Our strategy is to build the leading African financial services organisation using all our competitive advantages to the full.
At Standard Bank Group we focus on connecting other selected emerging markets to Africa and to each other, applying our sector expertise, particularly in natural resources, globally. Our key differentiator is people who are passionate about our strategy, wherever in the world they are based.
We organise ourselves as three business units but present ourselves as one. Our three main pillars of business are Personal & Business Banking, Corporate & Investment Banking, and Private Clients.
We currently operate in 18 countries on the African continent, including South Africa, as well as in other selected emerging markets. You will also find Standard Bank Group in 12 countries outside of Africa.
Our strategy is to build the leading African financial services organisation using all our competitive advantages to the full.
At Standard Bank Group we focus on connecting other selected emerging markets to Africa and to each other, applying our sector expertise, particularly in natural resources, globally. Our key differentiator is people who are passionate about our strategy, wherever in the world they are based.
We organise ourselves as three business units but present ourselves as one. Our three main pillars of business are Personal & Business Banking, Corporate & Investment Banking, and Private Clients.
Standard Bank Group Head Business Banking - Tanzania
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Rating: 5