Islamic Relief Operations Coordinator

Job Title: Operations Coordinator
 

Reporting To: Area Manager
 

Staff Reporting: Logistics Officer, Security Officer, IT Officer
 

Matrix Management: Kenya Program
 

Base Location: Dadaab
 

Established in 1984 in the UK, Islamic Relief is an international NGO seeking to promote sustainable economic and social development by working with local communities through relief and development activities. 

We aim to help the needy regardless of race, religion or gender and implement our work within the following sectors:

• Education and Vocational Training 
• Emergency & Relief
• Water and sanitation 
• Income Generation
• Health and Nutrition 
• Orphans
• Ramadan and Qurbani 
• Disaster Preparedness

IR started operations in Kenya in 1993 on one to one orphans sponsorship programme through a local CBO in Mandera District, Northern Kenya.

It opened its fully fledged office in March in 2006 at the height of drought in the Horn of Africa. Since then IR has been providing humanitarian and development assistance to vulnerable communities. 

Over these years it has implemented various development and relief activities in Mandera. This has remarkably changed the lives of the vulnerable and disadvantaged communities.

In January 2010 and October 2011, IRK extended its operation to Wajir and Garissa Districts respectively.
 

Through working in chronic food deficit areas and in the most disadvantaged areas, IRK has ensured that its
programmes target those who are most vulnerable in the most disadvantaged areas. 

These programmes include Health and nutrition, Water and Sanitation, livelihoods, Child-welfare and other special programmes (Qurbani and Ramadhan)
 

General description of the role:
 

The Operations Coordinator (OC) will work under the direct supervision of the Area Manager and the technical guidance of the Operations Support Manager. 

The Operations Coordinator will be a member of the Area Office Management

The OC will have responsibility to guide the Operations Department which compose of the Administration,
procurement, logistics, IT, and security sectors. 

The OC will have a focus on systems development, documentation, implementation and compliance with policies and procedures. 

She/he is expected to provide a capacity building training on IRK procedures to ensure the Department delivers quality services to meet program/project objectives.

It is anticipated that each of the four units reporting to the OC (procurement, logistics, Security and ICT) will be managed by professional officer. 

The role of the OC will be to coordinate and supervise their work and to agree on strategic priorities so as to ensure the efficient and effective implementation of IR-Kenya’s programmes in the Area Office.
 

The OC will be expected to have a good understanding of the field office and country programmes and be able to effectively represent the organisation and the country programme to external stakeholders.
 

Key duties
 

General Responsibilities

• Ensure timely submission of monthly reporting on logistics, procurement and security
• Act as a member of the Area Office Management Team of the programme;
• Represent Area office in the Operations Cluster meetings with INGOs/UN
• Ensure transparency and accountability across Area office activities through full implementation of Logistic, Procurement, Security rules and regulation.

 Logistics/Procurement/Security/IT/Administration

• Directly supervise the Logistics Officer, Procurement Officer, Security Officer and IT Officer
• Ensure an efficient and transparent procurement system is in place and adhere to in line with IRK guidelines and procedures
• Provide managerial oversight of the Logistics function and support the Logistics Officer in the implementation of systems and procedures.
• Ensure regular and effective communications are maintained within the Operations team and with the programme team at the Area Office and also at the Country Office teams.
• Support the ICT Officer in ensuring that ICT Services meet the highest standards of accessibility and connectivity
• Monitor spending on transport to ensure that expenses are consistent with approved budgets
• Support the Logistics and Security officers on reading and interpreting maps and driving directions to plan the most safest and efficient route
• Coordinate with Logistics and finance staff on refuelling and maintenance of vehicles under supervision
• Ensure ICT policy is strictly adhered to Policy, Procedures and Guidelines (Systems Development, Documentation, Implementation, Training and Audit
• Implement procurement, logistics and ICT plans and report to the Area Office Manager and Operations Manager on progress;
• Support policy implementation in Logistics, Procurement, IT and Security to improve the effectiveness and efficiency of organisation in working with the respective Officers/Coordinators;
• Liaise with the Country Office on development and application of policies in order to enhance the operations systems that are valuable for the Area Office.

Security:

• Ensure that field site security plans are updated on a regular basis, in collaboration with the Operations Support Manager, Area Office Manager and the Security Coordinator
• Ensure that security incidents at the Field office Area are reported timely to the Area Office Manager, OSM and Security Coordinator to take necessary actions.
• Monitor the security situation at the Field office areas and respond accordingly.
• Monitor staff movement through the Security Officer to ensure they are complaint with the Field Security Manuals while travelling in the field.
• Facilitate the evacuations/relocations of field-based teams as and when appropriate
• Attend security meetings organized at Area Office level and maintain regular contact with other NGO/UN security focal points
• Carry out other duties as requested by the Area Office Manager

Requirements:

• 3+ years of previous management experience, including field operations management, procurement, logistics and admin management preferably with a humanitarian aid
• Bachelor degree in management, administration, social science, international development, public administration, or a related field
• Master’s degree is a definite advantage
• An interest in capacity building/mentoring of teams
• Committed to spend significant time in the field.
• Strong experience in liaising with governmental / local authorities and other NGOs/UN.
• Excellent staff management, interpersonal skills and ability to work in a challenging and multi-stakeholder environment
• Excellent knowledge of computer applications especially the Microsoft programs
• Budgetary control and financial management skills
• Strong communication skills, with excellent written and spoken English
• Fluency in oral/written English;

How to Apply:
Send in your updated CV with cover letter and 3 professional references to info@islamic-relief.or.ke or ir2012hr@gmail.com.
 

To reach us not later than Friday 7th  December, 2012, clearly mentioning the position you are applying for.

Note: CVs will be screened on an ongoing basis and Interviews will be conducted in Nairobi office,only shortlisted candidates will be contacted.