Assistant Claims Manager (Kenya)

Reporting to the Claims Manager this position is to ensure that insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations, departmental objectives and overall company objectives.

Duties and Responsibilities

• Ensure reserves are correctly set and constantly reviewed to reflect correct position of the companies liability at one given time
• Monitoring the performance of service providers for effective delivery
• Identify gaps in the policy terms revealed during on the claims process and recommend improvements to underwriters of our motor product so as to improve the performance of the motor portfolio
• Authorize all repairs, claims, costs and fees in the unit within the authority limits to ensure that claims fall within the scope of the policy and the claims costs are not inflated.
• Ensure service providers are appointed promptly and the appointments are equally distributed across the panel for effective service delivery.
• Preparation of management reports on the department to show the performance of the department.
• Initiate recoveries from third parties in order to reduce final cost of the claim

Job Requirements:

• A business related degree and ACII & 5 years working experience

Key Competencies:

The successful candidate is expected to demonstrate high levels of the following key competencies: -

• Basic Computer skills
• Good Negotiation skills
• Good Communication and Interpersonal skills
• Problem solving skills
• Underwriting Knowledge

If you are up to the challenge and meet the criteria set above send your CV and cover letter to recruitment@uapkenya.com with the job title in the Subject line so as to reach us by 2nd March 2012.