ICT Officer


The ICT Technical Officer's role is to provide lead technical support for the sacco's ICT infrastructure. The role provides day to day management of the physical and WAN, IT security, the Sacco network and acts as technical lead in new IT projects and scripting.

Key Duties
  • To assist the ICT Manager in the day-to-day activities of the Sacco ICT department during core hours, and react quickly and efficiently to ICT issues as they arise;
  • Manage and maintain the servers (both hardware and OS) and applications
  • Provide 3rd line ICT support for all elements of the ICT Infrastructure including network, server and workstations. Research, install and commission new ICT equipment and software;
  • Provide basic assistance for staff with technical problems concerning their own computers;
  • Create and maintain scripts to enter new staff/staff into various core applications, databases and services;
  • Identify need and timing for installing updated software (operating systems and applications);
  • Assist with network/domain security - including keeping current with threats,etc.;
  • Maintain and enforce ICT policies (group, hardware, software etc) in conjunction with the ICT Manager.
  • Manage, maintain/upgrade and utilise the application packaging implementation;
  • Install, configure and manage/monitor/upgrade wireless and wired network infrastructure;
  • Operate as focal point/channel for all ICT enquiries and technical matters providing advice and guidance as appropriate. Specifically keeping current with all available technologies to enhance the teaching and research activities within the Sacco;
  • Provide basic training in local facilities and services; prepare documentation for new technologies deployed / detail local aspects;
  • Engage in relevant training and self-improvement;
  • Undertake any other appropriate tasks as may be assigned by the ICT Manager;
  • Identify equipment needs and select suitable products under the ICT Manager's authorisation;
  • To provide support and cover when other ICT staff are unavailable.
  • Require working knowledge of networking principles and of both wired and wireless networks and experience of troubleshooting network problems;
  • Require good working experience with multiple operating systems;
  • Ambitious - someone who wants to develop knowledge and work towards greater responsibility;
  • Willingness to work unusual or extended hours on occasion in cases of operational necessity;
  • Ability to adapt to rapidly changing circumstances and priorities.
Education qualifications
  • Diploma in ICT related fields specialised in technical option
  • Degree in ICT related fields specialised in technical option (added advantage)
  • Certification in any technical qualification
  • At least two (2) years experience in a busy ICT environment with an indepth exposure in computer hardware, software and programming
  • Above 25 years of age
  • Excellent interpersonal skills and communication skills.
Applications should include the following:
  • Letter of Application (indicate position applied for) and expected salary
  • Current CV, with names, contact information (telephone and e-mail address) and three references
  • Copies of Certificates/transcripts and testimonials
Candidates from the Kisii County are encouraged to apply

Applications should be sent to compliance@kuscco.com
on or before 16th November 2012
ICT Officer ICT Officer Reviewed by Unknown on 12:43:00 AM Rating: 5

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