Precision Air Reservation and Ticketing Sales Agent

JOB TITLE: RESERVATIONS AND TICKETING SALES AGENT (2posts)
REPORTS To: SUPERVISOR RESERVATION & TICKETING
DUTY STATION: DAR ES SALAAM

Role Purpose Statement: - To provide efficient and effective customer focused Passenger ticket
sales & reservation.
Key Accountabilities/Responsibilities
 Make ticket reservations, confirmations, reconfirmations and seat selection for clients on·
PW flights in compliance with the career policies, procedures and customer expectations.
 To give fare quotes to all PW clients including group quotations and bookings.·
 To ensure daily sales reports and sales dispatches are submitted in accordance to·
company procedures
 Give clients flight details and information.·
 Handle and issue pre paid ticket advice (PTA’S) on behalf of the company.·
 Handle Telephone and email inquiries as regards travel information.·
 To protect and enhance revenue collection to meet carriers expectations.·
 To effectively communicate relevant aspects of customer service internally and externally·
to meet customer expectations.
Competencies
 Integrity·
 Team player·
 Proactive/result oriented·
 Pleasant· & presentable
 Communication/Interpersonal skills·
 Resilient·
 Self motivated·

Knowledge, Skills, Experience.
 At least Diploma in Relevant IATA/UFTAA qualifications.·
 Certification in relevant computer applications.·
 Experience in delivering service in demanding customer environment.·
 Fluency in appropriate foreign languages is an added advantage.·
Remuneration and Benefits
An attractive remuneration package will be offered to the successful candidate.

Mode of Application:
If you feel you meet the above requirements please send your application and CV to the address
below. Only short-listed applicants will be contacted.

Human Resources and Administration Manager
Precision Air Services Limited
Mail Box 70770
Dar es Salaam
Tanzania
E-mail: pwrecruit@precisionairtz.com

DEADLINE : 5th December 2012.