Internet Now Project Manager Samasource Gulu, Uganda

Internet Now Project Manager (Based in Gulu, Uganda)

Samasource

Candidates must be based in Gulu, Uganda. Limited travel to Nairobi, Kenya will be required.

Start date September 17, 2012

Full-Time

The Company:

Samasource is an award-winning technology social enterprise that provides dignified, internet-based work to people living in poverty. We build technology that helps leverage the brainpower of the poor so they can lift themselves out of poverty by providing valuable services to companies around the world. Our technology platform takes large data projects for leading enterprise clients like LinkedIn and Google, and breaks them into smaller tasks called “microwork” which are completed by our workers.

We are a dynamic and growing team with a big vision - to connect the one billion people living in poverty around the world to work using technology. We need the best people to help us achieve it. We like to move fast and get things done. If you join us, you’ll be able to make an immediate impact. Samasource is supported by major corporate and philanthropic funders including eBay, Cisco, Rockefeller and Ford.

The Job:

Samasource is involved in an exciting project to bring work to northern Uganda. Working closely with multiple project partners, the Internet Now Project Manager will be responsible for the success of project training and workflow management over multiple ICT microwork centers in and around Gulu in northern Uganda. Candidates without solid business project management experience will not be considered.

Responsibilities include:

- Serve as main point-of-contact for Nairobi-based East African Project Management team communicating regularly with Managing Director and Field Manager on project status and challenges
- Lead all Samasource client project-based training for workers and Team Leaders across various sites
- Act as sole on-the-ground representative of Samasource to a variety of stakeholders including senior-level partners and workers
- Regularly report stories from the project by collecting video footage and photographs of workers and facilities for use in marketing and communications
- Develop, monitor and analyze reports, identifying trends in workflow and quality, leveraging information to make continuous improvements
- Collaborate with Managing Director, East Africa and Field Manager, East Africa and colleagues across the organization to achieve operational excellence and monitor, uphold and enforce Samasource social impact requirements in ICT centers in northern Uganda
- Develop and implement operational processes and procedures as needed to ensure that Samasource projects run smoothly
- Mentor, coach and train Team Leaders and workers on Samasource projects across new Internet Now ICT centers
- Write monthly reports for funders on progress of project milestones

Requirements:

- BA/BS
- 2-year commitment to the role
- 4 years work experience exhibiting exceptional collaborative and organizational skills
- Business Processed Outsourcing, startup or social enterprise experience strongly preferred
- Proven experience training small and large groups on software, online/ technical tools and processes
- Demonstrated experience managing multiple projects end-to-end
- High level of integrity
- Ability to adapt to and learn new technologies, software and technical tools quickly
- Demonstrated leadership skills and ability to be the sole representative of an organization in a country
- Solid leadership, organizational and interpersonal management skills in a diverse, intercultural environment that is subject to constant change
- Proven ability to work well in an unstructured, ambiguous, fast-paced, dispersed environment with reliable execution, timelines and strong communication skills
- Demonstrated ability to efficiently problem-solve, research issues and conduct preliminary analysis to help inform management decisions
- Proficient with Microsoft Office programs (Excel, Word, etc.) and familiarity with collaborative project management web software and Google Docs a plus
- Ability to foster a positive and productive work environment, including motivating staff across various project partners
- Possess excellent knowledge of manpower planning and scheduling within a Business Process Outsourcing environment
- Possess budgeting and financial planning skills
- Superlative interpersonal, written and oral communication skills
- High level of energy and proven ability to do what it takes to get things done
- Commitment to Samasource’s mission and scaling/enhancing our work with rural-based ICT centers
- Experience working in developing countries a plus

To Apply:

Please submit your resume, with the job title specified via Resumator: http://bit.ly/Nk5tyL