Institutional strengthening of the Kenya School of Monetary Studies - ebanking Master Plan Consultant

Reference: G/KEN/077
Location: Nairobi , Kenya
Duration: 80 person days
Closing Date: 28 Sep 2012

Project background

The Commonwealth Fund for Technical Co-operation (CFTC) is supporting a project aimed at institutional strengthening of the Kenya School of Monetary Studies eBanking capability.

E-Banking has been identified as a strategy of enhancing banking services to poor communities in Kenya as part of implementing Vision 2030. The explosion of mobile banking through mobile money transfers such as Safaricom’s M-Pesa, AirTel’s Airtel money & Orange Kenya’s Orange money transfer systems & others, means that there is a need to develop the country’s capacity to deal with these new methods of banking. More so, no core banking institutions including Telcos and system integrators have identified other enterprising opportunities which are enabling them to participate in this lucrative trade. This has necessitated an urgency to put in place a minimum operational standard which can maintain the regulatory role of the Central Bank of Kenya while encouraging innovation and creativity.

The KSMS is an autonomous public institution owned by the Central Bank of Kenya & the Ministry of Finance. The School was established in 1997 to address training needs of the banking sector in Kenya & improve performance & quality of service & standards in the financial sector. The project will introduce a framework for sound eBanking training & curriculum, guide the management on strategic & key issues on wider eBanking policies & practice and lead collaboration with international financial management institutions abroad to share best practice.

It is expected that in the longer term this will lead to increased accessibility of eBanking services to all sectors of the Kenyan economy and a more robust financial regulatory regime. The project will also contribute to strengthening monitoring & regulatory capacity of the Central Bank of Kenya on eBanking.

Project purpose

The project goal of this intervention is improved eBanking skills within the Kenyan banking sector. With Kenya now being the world’s leading mobile money user, a need exists to both improve eBanking skills and awareness and also lay the foundation for further developments and enhancements in this field. In order to achieve this, the Commonwealth Secretariat together with the KSMS have identified the design and deployment of an eBanking Master Systems plan for Kenya as a key activity of this project. It’s expected that this plan will assist the Central Bank of Kenya in guiding future eBanking deployments.

Scope and tasks

This consultancy constitutes designing and deployment of an eBanking Master Systems Plan for the Kenyan Banking Sector whose key output is a documented guideline for eBanking implementations in Kenya over a 6 months period. A consultant is therefore sought to assist the eBanking Advisor define an eBanking Master Plan for the Kenya Banking sector. This should at a minimum cover the following scope and include consultations with key stakeholders such as:

• Central Bank of Kenya
• Ministry of Finance
• Kenya Capital Market Authority
• Kenya Banking Association
• Kenya Institute of Bankers
• Financial Report Centre
• Communications Commission of Kenya
• Kenya Revenue Authority
• Kenya National Bureau of Statistics
• Kenya Bureau of Standards
• Insurance Regulatory Authority
• Kenya Police Service
• Ministry of Justice and Constitutional Development
• Industry players such as Telcos and Systems integrators (Safaricom, Airtel, Orange, Yu, Tangaza, Mobikash etc)

The consultant will produce reports and presentations which will at a minimum consist of:

• Scope of eBanking:

• Environmental scan of eBanking in Kenya
• Environmental scan of eBanking in the Region
• The future of eBanking

• eBanking Management:

• Mobile banking
• Electronic payments
• Customer Relationship Management
• Risk management
• Intellectual Property
• Human Resources management
• Financial networks
• Research and development

• eBanking Technology:

• Applications architecture
• Payment systems
• Security Technology
• d. Data mining and data warehousing Cross border operations
• e. System integration

• Kenya eBanking protocol:

• Minimum standards for eBanking management and implementation
• eBanking standards matrix
• eBanking protocol template

• Recommendations:

• eBanking regulation
• eBanking interoperability
• ePayments
• eTechnology

Key deliverables

The consultant will deliver the following key milestones during the duration of this project:

• Stakeholder workshops consisting of:

• Academic and research - leading Kenyan tertiary institutions in this field International organizations’ - World Bank, UN, USAID, Commonwealth will attend all the workshops
• Regulatory authorities - CBK, CCK, KRA etc.
• Private sector - Telcos, banks, insurance etc.

• Fortnightly Progress Reporting to KSMS eBanking Committee
• Preliminary report
• Draft report
• Final Master Plan
• Final presentations to stakeholders

Consultant specification

• Advanced degree in cognitive sciences
• 10 years’ experience in the Banking sector.
• Advanced knowledge of eBanking trends
• Extensive knowledge of banking sector in the developing countries
• Extensive International experience working in ebanking and banking sector

Reporting

The Consultant will be supervised by the eBanking Advisor at the Kenya School of Monetary Studies, and will report to the Executive Director of the Kenya School of Monetary Studies in Nairobi and to the Project Manager in Governance and Institutional Division (GIDD), Commonwealth Secretariat. The overall responsibility of the consultant will be to the Director, GIDD or his nominee.

Budget & Duration

The budget for this assignment is an all-inclusive fee in the region of £45,000. It includes all professional fees (for local and international consultants), all travel (local and international) and flights and DSA (per diem). This assignment will be for a period of 80 days to be completed within 6 months.

Further information

How to apply

Full Description for eBanking Master Plan Consultant project