AMREF ICT Assistant

AMREF is the largest indigenous health development non-governmental organization based in Africa.  Working with and through African communities, health systems and governments, AMREF aims to close the gap that prevents people from accessing their basic right to health. AMREF is headquartered in Nairobi, and has programmes in Kenya, Uganda, Tanzania, Ethiopia, South Sudan, South Africa and West Africa.  Employing over 800 staff and with an annual operating budget of approximately $90 million, AMREF is a knowledge resource for donors and partners.  For more information visit our website www.amref.org

Career Opportunity

We are looking for an individual, who is organized, highly motivated and results oriented to assist in ICT support in the ICT Department.

The position is based in Nairobi and reports to the ICT Manager.

Purpose of the Job:

To assist in providing efficient and effective ICT software, hardware and network support to the AMREF Country Office.

Key Responsibilities:

• Provide helpdesk support and assistance to users.
• Participate in the development, installation and management of ICT systems.
• Assist in systems and application upgrades including scheduled anti-virus updates for users.
• Assist in troubleshooting and development of database management programs.
• Assist in hardware and software installations, configurations, support and maintenance.
• Provide regular software training to users.
• Update and maintain computer asset register.
• Ensure that all ICT user equipment is adequately insured.
• Assist in ICT data entry and audits.
• Perform scheduled network backup, maintain backups and secure backups.
• Continuously assist identify need for new systems or re-engineering of existing systems to meet the changing needs of the organization.
• Prepare monthly, quarterly and annual reports as required.

Qualifications and Competencies:

The ideal candidate should have a Degree in Computer Science or Information Systems or its equivalent.  At least three (3) years relevant work experience in a busy organization.  Experience and knowledge of organizational information infrastructure including hardware, software and application systems.  Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems.  Good experience and knowledge of web based application, exchange administration and IP routing.  In addition the ideal candidate must have strong written and oral communication skills, be a team player and ability to work with minimal supervision.

This is a challenging opportunity for a dedicated and highly motivated professional.  If you would like to join this dynamic team and help bring lasting health for Africa, please quote the position and reference number (KCO/ICT/001/2013) in the subject matter and send your application letter and CV include contact details of three work-related referees, to the Human Resources Manager, AMREF Kenya by e-mail to recruitment@amref.org

Please do not attach certificates and testimonials to your application.

AMREF does not request for money in its recruitment process.

The closing date for submitting applications is 15th March 2013.  We regret that only short-listed candidates will be contacted.

AMREF is an equal opportunity employer and has a non-smoking environment policy.