Company : Africa Internet Group
Position : Customer
Service- AIG-Express
Job Description
Job Description
We
are now consolidating our logistics and supply chain capabilities under the
newly launched business unit, AIG-Express. The objective of AIG-Express is to
create a logistics platform in each of our operating countries in Africa and
Emerging Asia, which combines the capabilities of our own warehousing and fleet
operations and selected 3PL partners onto a seamless service offering to all
our group companies.Our main clients are e-commerce platforms Jumia, Daraz and
Kaymu.
As a Customer Service, you will be in charge of:
- Calling customers to schedule with them deliveries (Time and Location)
- Answer to customer calls and manage their expectations
- Provide updates to Jumia and Kaymu about their packages
As a Customer Service, you will be in charge of:
- Calling customers to schedule with them deliveries (Time and Location)
- Answer to customer calls and manage their expectations
- Provide updates to Jumia and Kaymu about their packages
Position Requirements
We
are looking for people with:
- Willingness to learn in a stimulating and challenging environment
- Good communication skills
- First experience as a customer care
- Willingness to learn in a stimulating and challenging environment
- Good communication skills
- First experience as a customer care
APPLY NOW ONLINE :
Customer Service- AIG-Express : Africa Internet Group
![Customer Service- AIG-Express : Africa Internet Group]()
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