1. Participate in development of new products/services and capture relevant information to be shared with sales team, support channels, TTCL employees, potential dealers etc for the development of communication plan.2. Ensure information for service provisioning of new products is disseminated to sales targets such as support channels, regional commercial teams and call centers prior launching.3. To coordinate training of the new products/services technicalities and its benefits to sales and support channels for the smooth provisioning.4. In liaison with the Project Management Office, ensure project data base of new products/services is managed perfectly. 5. Provide input to the Marketing Manager to ensure that the product/service is launched to the appropriate target market with all relevant information including customer value statements. 6. Participate in monitoring and management of the TTCL product/service and provide reports upon request. (adhoc, monthly, annual, etc)7. Provide leadership to the workgroup by mentoring, advising and providing technical expertise8. Accountable for allocating tasks to the workgroup and monitoring the work for performance and quality assurance
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