Customer Service Officers Jobs at AccessBank Tanzania

AccessBank Tanzania is a commercial bank with a special focus on microfinance. It was created in November 2007 by a mix of international shareholders such as AccessHolding, International Finance Corporation (World Bank), KfW, African Development Bank and Belgium Investment Company for Developing Countries (BIO). The bank has an extensive 11 branches spread across the country in regions of Dar es Salaam, Mwanza, Tabora and Kahama

As one of the fastest-growing banks in Tanzania, AccessBank is now opening soon a branch in Mbeya and we are offering excellent long-term career development opportunities for recent and fresh graduates and young professionals. In order to support our dynamic expansion process, we are looking forward to recruit a number of self-motivated and enthusiastic individuals to join in our new branch in Mbeya.

Customer Service Officers
Responsibilities:
Ensure at all times excellent client service
Proactively satisfy all client demands and inquires in a timely manner
Proactively approach and sell account products and delivery channels to clients inside the branches
Proactively cross-sell all AccessBank’s products and delivery channels to clients inside the branches
Proactively help and educate clients on how to use all AccessBank’s products and delivery channels
Qualifications and Experience.
Education: Graduate or diploma holder.
Experience: No prior work experience required.

Please send your CV ONLY by email to career@accessbank.co.tz or HUMAN RESOURCES DEPARTMENT, P.O BOX 95068, DAR ES SALAAM. DO NOT send CV more than once. Certificates and other relevant documents will only be required during the interview. This is an opportunity for Mbeya candidates only, but for those who will be interested and are coming outside of Mbeya; the bank will not incur any cost. Deadline for submission is 15th August 2014.
AccessBank Tanzania is an equal opportunities employer.