COMMUNICATIONS ADVISOR

POSITION: COMMUNICATIONS ADVISOR

Organisation Context:

CARE is a leading humanitarian organization dedicated to fighting poverty and social injustice with a special emphasis on women and girls.  CARE Tanzania is part of CARE International, whose vision is to seek a world of hope, tolerance, and social justice, where poverty has been overcome and people live in dignity and security.  CARE International is a global force and a partner of choice within a worldwide movement dedicated to ending poverty.  We are known everywhere for our unshakable commitment to the dignity of people.  CARE Tanzania and partners contribute to the empowerment of the most marginalized and vulnerable rural women and girls to exercise their rights.

Job Summary:

The Deputy Country Director – Program Support provides leadership and direction for all Country Office program support processes.  On the admin side, s/he promotes risk management, ensures contract compliance, and oversees IT, procurement and inventory, logistics, legal functions, and general administration.  S/he ensures that all country office program support functions are implemented efficiently and cost-effectively, providing high quality services and information to 'clients' at different levels of CARE, and other stakeholders. S/he fosters a values-based organizational culture, ensuring good internal controls, compliance and conscientious stewardship of an annual budget of around $ 15 million.

The position requires advanced management skills, good knowledge and understanding of program support areas - administration, Human Resources, Logistics, Procurement, Information Communication and Technology – knowledge of accounting and budget management, a good understanding of Security and Safety principles, as well as the application of 'people-skills' that promote staff development through team-building, coaching, and mentoring.

As a member of the Senior Management Team, s/he participates in decision making at the organizational level and policy making on matters of Program Support.

The position reports to the Country Director.  S/he collaborates closely with the Assistant Country Director – Program (ACD P) and Program Quality Director and Finance Director, and serves as the line manager for the Administrative Manager, Human Resources Manager and IT Coordinator.

Key Responsibilities and Tasks

Job Responsibility #1: Management of Procurement, Administration, IT and Human Resources and Organizational Development                                                                                                                           40% of time

·         Supervise all procurement, administration and IT activities.

·         Ensure adherence to CARE and Donor policies and procedures, cost-effectiveness, and timely receipt/disbursement of materials and equipment. 

·         Manage CO Inventory assets and processes, including analysis of consumption trends, stock levels and other areas to reduce costs. Ensure adequate insurance coverage for all fixed assets.

·         Ensure that the CO complies with all C/USA and US government anti-terrorism policies.

·         Ensure that IT services are delivered efficiently and effectively to clients in all Tanzania offices; ensure that hardware, software and channels of communication (verbal and data) are up to date and cost effective;

·         Preparing and leading negotiations as appropriate to achieve organizational objectives;

·         Leading the provision for client-focused management and technical advice, assistance and support to the CO and program operations including during all phases of the program life cycle including start-up and closure;

·         Managing services and setting priorities to increase logistics services response capacity to internal and external demands in close co-operation with Senior management team;

·         Through the HR & OD Manager ensure that routine HR performance, staff and organizational development are handled efficiently, professionally and in line with CARE Tanzania core values.

Job Responsibility #2: Staff Management                                                                                                       40% of time

·         Provide proper supervision and management for all direct reports and lead the establishment and functioning of a strong, effective and coordinated team;

·         Ensure the proper implementation of CARE's performance management system for direct reports, including job description and IOP development, regular feedback, mid-term reviews and annual performance appraisals;

·         Organizing staff and activities and ensuring an effective and efficient workflow to deliver project outputs, in particular within the area of procurement services;

·         Proactively address performance issues through regular, constructive and honest feedback and coaching.

·         Identify necessary staff development, career development and succession planning strategies for direct reports;

·         Building high performing teams with complementary skills and setting an example for staff by encouraging management to develop their team members through dialogue and action plans as well as fostering teamwork and communication among staff across organizational boundaries;

·         Ensure that space and incentives are available to allow staff to develop and innovate;

·         Oversee the recruitment and orientation of new senior program staff;

·         Ensure staffs have adequate skills in navigating People Soft and ADP environment.

Job Responsibility #3: Safety and Security                                                                                                      10% of time

·         Oversee security by ensuring that risks faced by personnel, assets and programs are reduced;

·         Ensure provision of professional security approaches and capacity development in regards to security awareness, preparedness and management.

Job Responsibility 4: Promote Gender Equity and Diversity                                                                     All the time

·         Practice a behaviour that is consistent with CARE’s core values and promotion of gender equity and diversity goals;

·         Plays a leadership role in identifying and implementing initiatives that enhance CARE’s commitment to gender and diversity.

Job Responsibility #5: Perform Other Duties as Assigned (including)

10% of time

·         Perform other duties as assigned by supervisor.

Competencies

·         Excellence: Sets high standards of performance for self and/or others; successfully completes assignments; sets standards of excellence rather than having standards imposed; ensures interactions and transactions are ethical and convey integrity.

·         Integrity: Maintains social, ethical, and organizational norms; firmly adheres to codes of conduct and ethical principles inherent to CARE.

·         Respect: Behaves in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.

·         Diversity: Promotes, values and respects each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creates and maintains a work environment that promotes diversity.

·         Communicating with Impact: Diplomatically, logically and clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the recipient / audience and helps them understand and retain their message.

·         Managing Performance: Establishes a culture which encourages CARE Tanzania employees and their units to take responsibility for achievement of high-level organizational performance by constant improvement in business processes, skills, behaviors and contributions; working with managers to set ‘smart’ objectives consisting of clear milestones; Identify development needs; Providing constructive and continuous feedback by managers.

·         Facilitating Change: Supports and manages the change process at CARE-Tanzania by developing a culture affirmative of change; encouraging others to seek and act upon opportunities for different and innovative approaches to addressing problems and opportunities; critically analyzing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace; actively engaging with resistance to change.

·         Strengthening Partnership: Identifying and utilizing opportunities within and outside of CARE Tanzania to develop effective strategic relationships between one’s area and other areas/departments/units or external organizations to achieve CARE’s objectives.

·         Leading through Vision and Values: Keeps CARE’s vision, mission and values at the forefront of decision-making and action; passionately advances CARE’s strategies.

·         Strategic Decision Making: Establishes and supports a course of action to achieve CARE’s long-range goals after developing alternatives based on logical assumptions, contextual and systems analysis, resources, constraints, and organizational values.

·         Operational Decision Making: Makes sound decisions by considering issues, priorities, opportunities and probable consequences; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action.

·         Negotiation: Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties, and builds collective support or agreement.

·         Coaching: Sets challenging performance expectations while clearly communicating confidence in the individual's ability to excel; addresses performance gaps; rewards and celebrates accomplishments.

·         Management Excellence: Makes the connection between values and performance. Influences the performance of others, and ultimately, the performance of the organization. Sets direction, coaches & develops, promotes staff wellness & safety, practices & promotes compliance, models gender equity & diversity, communicates effectively.

·         Building Commitment: Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or

plans; modifies one’s own behavior to accommodate tasks, situations, and individuals involved.

·         Developing Teams: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitates the completion of team goals.

·         Initiating Action: Takes prompt action to accomplish objectives; takes decisive action to achieve goals in times of uncertainty or in fluid contexts; is proactive;

·         Delegating Responsibility: Allocates decision-making authority and/or responsibility as appropriate to maximize the organization’s and individuals’ effectiveness; inspires collective ownership of decisions and required actions.

Qualifications (Know-How)

Education/Training

Required

·         Advanced university degree (Masters or equivalent) in business or public administration, human resources management, finance, accounting, or related area;

·         Extensive program knowledge with administration, HR and IT;

Desired:

·         A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Experience

Required

·         Minimum 10 years of experience in administration, budget, logistics, information technology, communication or related field;

Desired

·         Experience working at senior level in international NGO is desired;

·         Knowledge on finance, community development, project planning and management, administration

·

Technical Skills

Required:

·         Extensive knowledge of HR, OD, Administration and IT;

·         Knowledge of staff safety and security protocols;

·         Knowledgeable and connected in financial management system, knowledge of Pamodzi will be an added advantage;

·         An approach to mirror our core values: commitment, accountability, respect, effectiveness and diversity;

·         Ability to work and communicate with a range of stakeholders including policymakers and government officials, NGOs;

·         Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;

·         Operational experience including planning, development and implementation of operational activities;

·         Ability to establish and maintain effective working relationships with people of different national and cultural backgrounds whilst remaining impartial and objective;

·         Experience and knowledge of operationalizing a rights-based approach;

·         Demonstrated experience with proposal development with range of international donors (i.e USAID, EU, DFID,CIDA);

·         Experience and skills in organizational change processes

·         Proficient in Computer with knowledge in Microsoft Office Suite,  Internet usage;

·         Ability to thrive in team environments, with a strong understanding of diversity and other cultures

·         Excellent written and oral communication skills, with a fluent writing style and good knowledge and practical use of both English and Kiswahili 

Our diversity is our strength; we encourage people from all backgrounds and experiences, particularly women, to apply

MODE OF APPLICATION: Apply through hrm@co.care.org to Country Director by 31 January 2014 with a motivation letter, detailed Curriculum Vitae with 3 Referees.