Airtel Tanzania Jobs Jan 2014

Airtel is the 4th largest telecoms Company in the world.  In Africa, Airtel has over 42 million customers and aims to attract more than 100 million customers across the continent by 2013. 
Airtel Tanzania is a dynamic company that offers excellent career paths for talented and motivated people. We are looking for suitably qualified candidates to fill the following position:-

POSITION TITLE: 1Team Leader Airtel Money Revenue Assurance and Fraud Management
REPORTING TO:Head of Revenue and Fraud Management
 LOCATION:HQ, DSM
JOB PURPOSEPerform and manage all internal controls for Airtel Money to ensure mitigation of revenue leakages, revenue exposure, fraud, errors and omissions. Institutionalize best in class RA processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by stopping revenue leakages and identifying missed revenue opportunities. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner.
KEY ACCOUNTABILITIES:
  1. RA Compliance Universe adherence: Maintain high levels of compliance above 95% for Airtel Money. Implement, review, modify and manage Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks.
  2. Institutionalize Best Practices & Leverage Group Synergies: Roll out Group wide initiatives. Project management for major system launches to do comprehensive risk analysis and ensure First Time Right. Access knowledge base and key learning’s from across OpCos, standards UAT templates and already implemented processes for compliance.
  3. Contribute to Cash Benefits for the business: Detect and plug revenue leakages. Identify missed revenue opportunities. Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages.
  4. Ensure First Time Right implementation of new products: Liaise with CFT to understand the complete architecture, end to end service path and revenue path, do risk analysis and formulate and perform UAT cases. Highlight to business the emerging risks and liaise with CFT to develop new control environment (primary as well as secondary) to mitigate the same.
  5. Develop RA team Knowledge Base: Provide relevant functional and technical RA Training & develop RA Knowledge Base across Bharti Airtel operations.
  6. Issue Closure: Close loop with CFT for fast closure of issues. Escalate appropriately when required through proper hierarchy. Take ownership to get issues closed. Ensure proper and correct RCA.
  7. Accurate Reporting.
  8. Internal Audit Score should strictly be satisfactory or above
Educational Qualifications & Technical Skills
  1. Graduate; Professional qualification in System Auditing (CISA), Accounting (CPA), M-commerce, IT.
  2. Strong analytical, technical and reporting skills
  3. Proficient in querying a large amount of data using SQL queries
  4. In-depth knowledge of Airtel Money platform, GSM Networks, IN and IT Billing & Provisioning Systems
  5. Should be able to do risk analysis and document the business requirements and formulate the business processes
  6. Good understanding of data models and various IT platforms/solutions
  7. Project management and planning skills
Relevant Experience
  1. 2-5 years in the field of Finance, Revenue Assurance, M-commerce, Banking
Other requirements
  1. Should be able to work and deliver under pressure and squeezed timelines
  2. Take ownership for the work assigned and have good follow through skills
  3. Ability to consistently deliver accurate results on-time and hold others accountable
  4. Demonstrate ability to work in an ambiguous and fast paced environment
  5. Ability to successfully engage in multiple initiatives and manage multiple priorities
  6. Exceptional eye for details
  7. Ability to work effectively in a team environment as well as individually
  8. Quick learner to develop strong product knowledge and entire product lifecycle
  9. Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders
  10. High integrity is mandatory
    Should be able to re-define priorities and take deviations in order to support business exigencies


To apply, please email your CV to: recruitment@tz.airtel.com with Position Title on the email subject line.  The deadline for sending applications is 31st January, 2014
Airtel Tanzania Jobs Jan 2014 Airtel Tanzania Jobs Jan 2014 Reviewed by Unknown on 6:07:00 AM Rating: 5
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