UNICEF Information Communication Technology Officer, P-2, Asmara, Eritrea

Purpose: Under the supervision of the Chief of Operations in medium-sized office, you will provide technical, operational and procedural support and end-user services in the implementation, maintenance and improvement of information technology systems, procedures and activities of the office, in accordance with the ICT work plan, consistent with the Country Programme Management Plan. Key Expected Result:

1. The productivity and effectiveness of the office work increased and enhanced. ICT Plan and Budget drafted and administered. Effective office computerization, local computing and telecommunications facilities ensured.
2. The office's information technology needs effectively supported through seamless integration of ICT facilities.
3. Effective customer support and training provided in the areas of information technology and telecommunications.
4. ICT resources properly secured, protected and accounted for in needs assessment, procurement, installation, maintenance, software/hardware control, inventory recording.
5. The confidentiality, integrity and availability of the ICT system, LAN and data security effectively monitored, supported and maintained.
6. The knowledge management enhanced to meet the office’s information needs, providing effective records management, local database development and support for accuracy and accessibility of data sources.
7. Management and the staff are correctly advised on ICT policies and guidelines for proper and effective operations and administration of ICT systems.
8. ICT competency gap analysis accurately made and proper ICT competency building plan and training programmes developed and implemented to support the office’s ICT requirements.
9. Effective coordination and collaborations developed and maintained with other sections, offices and relevant internal/external partners on all ICT issues of common interest for cost effective resolutions, and engage in internal/external networking to create enable environment.

Qualification: University degree or equivalent background in Computer Science, Information Science, Business Administration, Engineering, or related area.

Two years of relevant professional work experience. International work experience or field work experience. Background/familiarity with Emergency.

• Fundamental knowledge of office computer and information systems, including hardware, software, communication equipment technology, networking, or operating systems applications.
In particular, • Excellent knowledge, training and proficiency in the use of office computer systems (e.g., Lotus Notes, LAN, WAN) . • Excellent knowledge, training and proficiency in the use of office computer applications (e.g., word processor, spreadsheet, information/database management software and other corporate software.)

Fluency in English and another UN language. Knowledge of the local language of the duty station is an asset.

Competencies: Communicates effectively.

Sets high levels of quality and productivity for self.

Able to work effectively in a multi-cultural environment.

Adjusts team or department's approach to embrace changing circumstances.

Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.

Demonstrates and shares detailed technical knowledge and expertise.

Demonstrates an awareness of changes in organizational strategy that impact on own work area.

Sets self clearly defined tasks in line objectives set by the line manage.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation. If you want a challenging career while improving the lives of children around the world UNICEF, the leading childrens rights organization, would like to hear from you.

Visit us at www.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies, quoting E-VN-2013-001010. Applications must be received by 20 June 2013.

Please note that only candidates who are under serious consideration will be contacted.

In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.