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Serengeti Breweries Ltd , Head of Customer Delivery

by Kazi Bongo  |  at  8:28:00 AM

Serengeti Breweries Ltd (SBL) operates exclusively in Tanzania and is the 2nd largest beer company with a market share of 25%.  SBL is a subsidiary of East Africa Breweries Ltd (EABL) – which is in turn partly owned by one of the world’s biggest alcoholic beverage companies, Diageo. The company is an integrated demand/supply business with 3 operational breweries in Dar Es Salaam, Mwanza, and a third one in Moshi, which is situated in the northern part of the country near the Kenyan border. SBL’s flagship brand is Premium Serengeti lager, which accounts for 50% of SBL sales volumes. The other beer brands are Tusker, Guinness, Tusker Malt, Kick and Pilsner. SBL  also boasts a portfolio of exciting Spirits brands such as Baileys, Johnnie Walker, Smirnoff, J&B and Gordon's Gin just to name a few.
SBL has 3 fully operational breweries in Dar es Salaam, Mwanza and Moshi with a combined capacity of 1.3m Hls. Moshi has a capacity of c600khls per annum and a scope to expand to more than 1 million in F14.

Market Complexity:
SBL operates in a competitive environment and in a vast geography. The main player in the beer industry is Tanzania Breweries Ltd. (TBL), a subsidiary of SABMiller, who until recently were a third party manufacturer of EABL brands Tusker, Pilsner and Guinness. As a result of the cessation of the agreement between TBL and EABL, there is heightened competitive activity in that market.
Inflation rates remain high in Tanzania (7.5% expected in F11) and average income per capita is less than 1 USD per day. The GDP growth is estimated at 6.4% and is expected to grow to 7.1% as investment, trade and tourism pick up. There is growing consumer affluence and consumerism, giving rise to greater opportunities in our product categories.

Purpose of Role:
• Maintaining excellent quality standards in a safe working environment and delivering on the EABL/SBL/Diageo compliance agenda
• Turning EABL/SBL Supply Chain strategy into reality.
• Managing and developing world class customer service & outbound Logistics portfolio.
• Build strong relationships with all internal stakeholders and the 3PL.
Accountabilities
1. Brilliantly manage and provide leadership and direction to the customer service and Logistics teams within a ZERO harm culture
2. Be the focal point for effectively and efficiently handling distributors and other customers’ enquiries as we walk through the journey of total partnership.
3. Manage day to day relationship with key 3rd party Logistics contractors while ensuring they deliver consistently high service levels at a competitive price.
4. Inventory and service management: Empties stocks, finished goods, contracted haulage distribution services and warehouse services including forklift and security.
5. Leading coordination of seamless and efficient logistics to ensure customer/consumer satisfaction and market penetration using the 3 breweries and outsourced W&D in Dar [DHL/FE] as well as servicing export markets in EA & GLR.

Qualifications and Experience:

• Professional qualification in a related discipline (Logistics/Transport) and educated to Degree standard and/or extensive Logistics experience essential with a minimum 5 plus years experience in a senior logistics role.
• Practical hands on experience of warehouse management and management of Service Level Agreements.
• Budgetary control/procedures and market/product awareness/SAP
• Knowledge of Customs and Excise requirements and awareness of future changes.
• Excellent communication, influencing and networking skills and demonstrated ability to manage third party suppliers.
• Excellent organisational ability
• Awareness of logistics technologies and trends in the FMCG industry
•Customer focussed

CLOSING DATE: 28th June 2013TANZANIAN NATIONALS ARE ENCOURAGED TO APPLY.

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Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS United Nations Administrative Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Agricultural Education Lecturer Human Resources Somalia Congo - Kinshasa Media Legal Jobs Monitoring and Evaluation Bank Jobs World Vision Mining Burundi African Barrick Gold Zambia Procurement Sales and Marketing Accountant US EMBASSY Mozambique East African Community Telecoms Research CARE International Save The Children Malawi Plan International South Sudan Oxfam Arusha African Development Bank Scholarships Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Catholic Relief Services Zanzibar Environmental USAID Operations UNDP FHI 360 Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Accounting Restless Development AMREF COOPI - Cooperazione Internazionale Path International Civil Engineers African Union AfDB African Development Bank Driver - Logistics Morogoro Marketing Utumishi Tigo Jobs Dar es salaam PSI Population Services International Pwc PricewaterhouseCoopers Teaching Au African Union East African Breweries North Mara Gold Mine ACTED Mwanza Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID FINCA JOBS Buzwagi Gold Mine COMESA Driver International Jobs Jhpiego Mbeya Adeso Danish Refugee Council Handicap International Kilimanjaro Rio Tinto Pact International Solidarités International EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Tender Coca-Cola Nairobi Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Ltd Climate Change IGAD Serengeti Breweries Tetra Tech ARD Volunteer One Acre Fund Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa Project Management Lutheran World Federation SADC Secretariat Vso International ACDI/VOCA ActionAid Halmashauri Tanga Agha Khan Iringa Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Tanzania Breweries Pathfinder International World Health Organization Safety and Security British Council Futures Group KPMG Tanzania Electric Supply Company UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING GOAL Shinyanga Jobs WWF World Wide Fund for Nature Microsoft Mombasa Tanzania Ports Authority Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps Tabora Community Development Jobs Data Base Management East African Development Bank Electrical Engineer ICAP - TZ KEMRI/CDC Program TANESCO WaterAid Tanzania AccessBank Auditor Dodoma Google Africa Stanbic Bank Amnesty Food and Agriculture Organization Horn Relief Kampala Management Systems International (MSI) SNV International Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age TANROADS Uganda Telecom Airtel Africa Marie Stopes Web Development Agriculture Jobs B B C WORLD SERVICE Equity Bank Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Mtwara Mzumbe University Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Internships MTN NSSF National Social Security Fund Nepad Partners in Health Room to Read TCRA UNWOMEN African Wildlife foundation (AWF) Bank of Tanzania KEMRI Librarian MENTOR Initiative SUMATRA Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Muhimbili National Hospital Peace Corps TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture KCB BANK Legal Resolute Tanzania Uganda National Roads Authority British High Commission ChildFund FilmAid International Kagera Moshi NECTA TANAPA Tanzania Civil Aviation Authority (TCAA) USAILI - INTERVIEW United States International University University of Dar es salaam University of Dodoma World Concern Aga Khan Foundation EWURA Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority TPDC Trainee Trócaire Uganda Revenue Authority VSF Belgium Architects Ecomist Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society Kigoma Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Uganda AWF African Wildlife Foundation Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development CBA Commercial Bank of Africa Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Medical National Bank of Commerce Search for Common Ground TTCL Tanzania Telecommunications Company Limited Unilever War Child International Water Engineering Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University National University of Rwanda Nuru International Nzoia sugar Company RECORDS MANAGEMENT JOBS RTI International RUKWA Singida THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority The Foundation For Civil Society Western Union Acacia Mining Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Graduates Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mara Mumias Sugar Company NBC BANK Nairobi Hospital Ngorongoro Conservation Area Authority Nkumba University Rural Electrification Agency Ruvuma SOKINE UNIVERSITY Stores TACAIDS Tanzania Postal Bank Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BTC Belgian Technical Cooperation Bhttp://www.blogger.com/img/blank.gifank of Tanzania Bioversity International CHF International CRDB BANK Customer Service Jobs DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University European Union IFM INSTITUTE OF FINANCE MANAGEMENT ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kisii University College Kisumu Laboratory Jobs MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC Petroleum EngineerS RWANDA HOUSING AUTHORITY STAMIGOLD SUA SOKOINE UNIVERSITY OF AGRICULTURE Seychelles Songas Songea TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
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