Reprting to: Human Resources Director
Location: HQ, DSM
Job purpose:
Overall responsibility for attracting and retaining right talent in Tanzania, by leading talent acquisition process and ensuring talent management process is in order to position Airtel as a strong employer brand which will enable the organization to meet its objective.
Expected End Results
(List the expected end results that must be achieved in order to fulfill the job purpose)
Supporting Activities
1. To design and implement strategies to attract and hire best in class talent - Designing sourcing strategies for Tanzania
- Designing healthy recruitment mix
- Identify and tap internal and external channels of recruitment
- Maintain healthy relationships with Recruitment Consultants
- Ensure pipeline for niche positions
- Monitor Recruitment Opex
- Ensure effective optimization of Recruitment Opex through value for money approach
- Develop balanced internal and external recruitment mix
- Ensure effective implementation plans to control attrition of employees who are less than 6 months in the system
- Ensure qualitative induction on organization's processes & systems to ease new joiners into their functions
4. Lead Talent Acquisition for Tanzania.
- Work closely with all business leaders to determine strategic hiring needs and ensure that the operations are aligned to the strategic needs
- Oversee the hiring budget and participate with management in preparing staffing budgets, manpower projections, employment policies, procedures and practices
- Establish good relationships with the business leaders & units understanding the needs of all stakeholders and translate the understanding to enhance the effectiveness of the sourcing function
- Set up channels to communicate TA performance metrics and measures, to all stakeholders.
- Capture feedback from the customer segments on an ongoing basis and ensure that the feedback is acted upon to bring in operational effectiveness
- Drive team to assess processes, procedures and systems, to determine the most cost efficient way of delivering services while achieving the highest levels of satisfaction of business
- Review statistical data and reports related to process efficiency of the team and ensure the team members are provided regular feedback on the performance of the processes
- Drive various process improvement plans and monitor the compliance on same
- Work with leadership team to understand how the market is evolving and bring in appropriate systems and practices to deliver "quality" on time, every time to the business Institutions, employment agencies, placement firms, and other sources of applicants and strengthen the sourcing channels
- Focus on effectively balancing internal talent movement with external hiring
- Liaison with educational institutions, employment agencies, placement firms, and other sources of applicants and strengthen the sourcing channels
- Ensure career movement process in place for top talent in Tanzania
- Degree in Human Resources/Social Sciences or other related field of study
- Masters in Business Administration would be desirable
Relevant Experience
- 5+ years experience in HR of a large sized organization with a minimum of 2 years in a talent acquisition leadership role
- Exposure to recruitment and resourcing best practice (interviews, assessment centers, attraction, process improvement)
- Other requirements (Behavioral etc.)
- Leadership. Empowering & Developing
- Business & Commercial Acumen
Position title: HR Manager, Total Rewards
Reporting to: Human Resources Director
Location: HQ, DSM
Job purpose:
To formulate and execute Compensation & Benefits Management Strategy for Airtel Tanzania in line with Airtel Group total reward philosophy and local regulations to ensure internal parity, competitive advantage and alignment with global recommendations resulting in improved performance, employee satisfaction and retention.
Expected End Results
(List the expected end results that must be achieved in order to fulfill the job purpose)
Supporting Activities
- Compensation and Benefits policies and initiatives aligned with Airtel Africa strategy and market realities
- Ensure effective implementation of Airtel Africa compensation strategies in Tanzania whilst considering local peculiarities
- Develop precise action plans around employee reward issues from Airtel Tanzania employee engagement survey feedback
- Ensure consistency of employee remuneration with performance and market value.
- Drive the job evaluation process
- Regular employee total reward benchmarking with competition and employers of choice that ensures competitive advantage in Airtel Tanzania
- Engage world class service providers in research and delivery of reward service and salary survey data for Airtel Tanzania
- Manage relationship with these service providers to ensure data provided meets Airtel Tanzania requirements.
- Design and deployment of skills/level/function specific incentives that drives performance
- Design customized incentive packages for employees in various roles/cadre
- Ensure that remuneration, bonus payouts and other incentives are clearly inked to individual/team performance
- Ensure effective implementation of these incentives and continuous reviews in line with economic and market realities
- Oversee data availability and optimization of Airtel Tanzania HR costs
- Provide effective HR cost forecast in line with planned employee activities such as salary reviews, incentive payouts etc.
- Facilitate the design, deployment (including training) and implementation of the Performance Management process aligned with Airtel Africa Performance Management System
- Ensure continuous employee communication in Airtel Tanzania on Airtel performance and total rewards guides and principles
- Ensure a well informed Airtel Tanzania HR Community on Airtel Africa/Tanzania reward strategies, policies and practices
Educational Qualifications & Functional / Technical Skills
- Bachelors Degree in Human Resources, Business, or a related field
- Masters in Business or Human Resources Management or a related field preferred would be desirable
- A professional qualification on Compensation & benefits
- Proven track record of delivering remuneration strategies
- Knowledge of international benefits trends
- Excellent Networks in the industry/sector
- Knowledge of government regulations as they apply to HR areas, particularly staffing, compensation base and incentive compensation programs, and company policies and administrative practices.
- Strong budget and management skills, including proven ability to project/process manage
- Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, constantly changing environment
- High degree of professionalism, maturity and confidentiality
Relevant Experience
Minimum of 5 years of HR experience, with at least 3 years experience in designing and implementing sound compensation, benefits and Performance Management systems
Other requirements
- The ability to plan, organize, and prioritize multiple and simultaneous compensation design and program performance simulation projects
- Strong interpersonal skills in dealing proactively with all levels of internal and external management and vendor or agency personnel
- Strong mathematical aptitude and analysis skills for researching, analyzing, and developing compensation related programs and recommendations.
Position title: 1 Manager, HR Operations & Analytics
Reporting to: Human Resources Director
Location: HQ, DSM
Job purpose:
To provide HR professional support to Regional Staff in alignment with business strategies and also to Promote the development and improvement of Airtel displinary and grievance policies, procedures and practices through the provision of appropriate, timely and effective services to employers and employeesExpected End Results
(List the expected end results that must be achieved in order to fulfill the job purpose)
Supporting Activities
(What are the key activities undertaken to achieve the desired end results?)
(What are the key activities undertaken to achieve the desired end results?)
- Effective Headcount management and competency optimization
- Conduct trends and report analysis on various HR indices.
- Provide employee information as required by HR support functions, internal and external audit.
- Advise the Line in building people capacity and performance
Resourcing
- Work closely with Sales Function to determine hiring needs in HQ and Regions
- Ensure Sales operations are aligned to business needs
- Ensure availability of Job Descriptions for all roles
- Ensure proper implementation of talent reviews and succession plans within the Functions
- Continuously improved employee engagement
- Design HR Strategy and Implementation of Organisational Development interventions
- Implement Culture Change processes
- Act as employee champion in respective functional area/region
- Facilitate Employee Relations in the assigned functional area/region
- Conduct the Performance Management process within group of assigned responsibility
- Facilitate and guide various stakeholders on corrective actions, grievances, conflicts and disciplinary procedures
- Industrial Relation
- Administration of all grievances and disciplinary related matters
- Participates in local negotiations and collective bargaining when such a need arise
- Ensure all Airtel staff comply with all employment regulation
- Attending to CMA cases whenever required
- Liaise with legal unit, Association of Tanzania Employers ( ATE) and labour office on all labour dispute and claims
- Ensure compliance with all employment regulation
- Administer labour agreement
Educational Qualifications & Functional / Technical Skills
- 1st degree in Human Resources/Behavioral Sciences
- A professional qualification of CIPMN, CIPD, SHRM is desirable
- Solid problem-solving and business acumen skills
- Proven organizational development, performance management and employee relations skills
- Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
- Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization
Relevant Experience
- 5 years Human Resources experience in a multinational business environment in an HR Generalist role
- Experience working with organizational leaders to define and execute HR strategies linked to organizational goals
- Other requirements (Behavioural etc.)br
- Able to work on a broad variety of projects
- Solid problem-solving and business acumen skills
- Strong level of influence and negotiation skills.
- Able to work efficiently as a team member
AIRTEL TANZANIA JOBS JUNE 2013
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