Location: Kampala
Country: Uganda
Job Description (Duties):
General Purpose
Plans and performs technical activities to service the customer independently directly or through customer interface.
Main Responsibility Area
Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
Duties and Responsibilities
- Perform operation and maintenance on the Customer Data Network (2G and 3G core data services) including SGSN, GGSN, DSN
- Support Configuration Management function.
- Collaborate with others to resolve complex matters.
- Takes part in 24x7(call-out) for technical support.
- Interface with Vendor engineers on escalated technical matters.
- Provide On Job Training competence.
- Investigate major outages.
- Support report writing as required by management,
- Make routine maintenance checks and follow up actions and documents.
- Support PM with report analysis and investigations.
- Offer support to Fault Management function.
- Carry out highest level technical support skills.
- Perform software upgrades on the SGSN/GGSN
Necessary Qualifications:
Necessary Qualifications:
- Bachelors degree in Electrical Engineering or Telecom Engineering or IT.
- Should have worked on the NSN/Ericsson SGSN/GGSN for a period of 1-2 years.
- Good knowledge in Managed Services Operations Model.
- Network Operations Management.
- Knowledge of GSM and UMTS systems.
- Experience in IP Networks, firewalls, DNS, Routing protocols, IP security and UNIX.
- Analytical and Conceptual thinking.
- Hardworking and self-driven.
- Team-working and Initiative.
- Effective Communication.
NFT Consult – Uganda,Kisozi Complex, Plot 6/8 Kyaggwe Road, Nakasero
Tel: +256 0414237904 / 24, 0312266904
If applying online, please send an email to nsnjobs@nftconsult.com ( In the Subject line please indicate the position you are applying for i.e "Packet Core Engineer")
Attach your CV and application letter ONLY; please merge them into ONE file in MS word or PDF format.
DO NOT attach scanned academic papers or documents when applying online.
Deadline: 07.09.2011
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