Mkombozi Commercial Bank PLC established in 2009 as a fully-fledged commercial bank offers wide spectrum of banking services.
The bank is now desirous of getting able and qualified individuals to fill the following post:
Agency Banking Manager
Reporting to: Director of Operations. Key responsibilities:
• Responsible to ensure effective development. innovation and management of agency banking as an alternative channel of the business.
• Developing Agency banking business.
• Preparation of annual marketing plan for Agency banking and its budget.
• Review and process for approval agent's selection.
• Oversee Agency Banking activities as per approved budget and plan.
• Monitor performance of Agencies and attending various issues concerning agency banking.
• Oversee activities of the agents and agents banking officer.
• Preparation of policy manuals and review where necessary.
• Ensure proper training of Agents and staffs.
• To submit different analytical reports as required periodically.
• Set targets and ensure they are met.
• Handle customer complains
• Performing any other duties as may be assigned from time to time.
Outcome - Measures:
1. Successful support of an alternative channel model for the bank
2. Successful project implementation and product developments
3. A positive customer experience in the new channels
4. Viable solutions for the customers
5. Successful relations with internal and external parties in delivering services through alternative channels.
6. Other outcomes as determined by the bank
7. Commercially oriented. a strategic thinker. and able to discuss strategic and sensitive issues.
8. Prior exposure to alternative channels institutions/ direct sales operations would be an added advantage.
9. A team player with ability to work harmoniously with other internal and external parties.
10. Fluency in English and Swahili
Qualification & experience required:
A degree in a relevant field of banking. finance or business with strong IT skills. Minimum 3 years' experience in agency banking .
microfinance or payment systems
Customer Service Officer -St. Joseph Branch
Key Responsibilities:
Interact with customers and provide information about products or services understand the customer's problems and resolve complaints. Handle general questions and complaints. Help a customer decide what product or service would be suitable for their needs, make regular changes or updates to a customer's profile or account information and also have to keep records of transactions and maintain a database of information. Perform all front desk activities.
Qualification & experience required:
• Diploma, general education degree or equivalent
Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• 3 Years experience in banking activities
• Knowledge in Banking products
Key Responsibilities:
Interact with customers and provide information about products or services understand the customer's problems and resolve complaints. Handle general questions and complaints. Help a customer decide what product or service would be suitable for their needs, make regular changes or updates to a customer's profile or account information and also have to keep records of transactions and maintain a database of information. Perform all front desk activities.
Qualification & experience required:
• Diploma, general education degree or equivalent
Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• 3 Years experience in banking activities
• Knowledge in Banking products
Loan Officers (Microfinance & Commercial)-3 Posts St Joseph, 1 Post Msimbazi Branch
Process loan applications. Advice loan applicants of all documentary requirements in the loan application. Check and ensure that all loan application submission is in order and proceeds to process the loan as per bank's loan policies. Explain to prospective borrowers the loan application requirements as well as the various loan products, interest charges, processing fees, penalty charges and payment term options available. Analyze applicant's financial situation, stability of income sources, credit standing and outstanding credit debts, payment records with previous loans if any and property ownership and other acceptance criteria.
Qualification & experience required:
• Advanced Diploma in Business administration, Finance or any related field.
...• A minimum of 3 years working experience within the
Banking services sector in credit department.
• Substantial experience in credit analysis for retail banking
• Excellent communication skills.
• Computer Literate.
Process loan applications. Advice loan applicants of all documentary requirements in the loan application. Check and ensure that all loan application submission is in order and proceeds to process the loan as per bank's loan policies. Explain to prospective borrowers the loan application requirements as well as the various loan products, interest charges, processing fees, penalty charges and payment term options available. Analyze applicant's financial situation, stability of income sources, credit standing and outstanding credit debts, payment records with previous loans if any and property ownership and other acceptance criteria.
Qualification & experience required:
• Advanced Diploma in Business administration, Finance or any related field.
...• A minimum of 3 years working experience within the
Banking services sector in credit department.
• Substantial experience in credit analysis for retail banking
• Excellent communication skills.
• Computer Literate.
Credit Supervisor- Two Posts- (Microfinance Msimbazi and Commercial Loans Mwanza Branch)
Key Responsibilities:
The main job of a credit supervisor is to ensure appraisal of loans lead to high quality of the loan portfolio .Regularly review the loan portfolio status and recommends appropriate measures to be taken .He /she is the link between the manager' and borrowers. Must have goad experience in analyzing commercial/retail loans.
Qualification s, experience required:
• Degree in a relevant field (MBA preferred)
• A minimum of 5 years working experience within the
Banking services sector.
substantial experience in credit analysis for commercial banking
Excellent communication skills
computer literate.
Key Responsibilities:
The main job of a credit supervisor is to ensure appraisal of loans lead to high quality of the loan portfolio .Regularly review the loan portfolio status and recommends appropriate measures to be taken .He /she is the link between the manager' and borrowers. Must have goad experience in analyzing commercial/retail loans.
Qualification s, experience required:
• Degree in a relevant field (MBA preferred)
• A minimum of 5 years working experience within the
Banking services sector.
substantial experience in credit analysis for commercial banking
Excellent communication skills
computer literate.
Finance Officer- 1 post Head Office
Key responsibilities:
• Prepare revenue for processing.
• Maintains all branch books of accounting.
• prepares and timely submit regular internal/external
reports to Head Office and Bot.
• Balances branch books of accounts.
• Tracks revenue transactions through monthly report reconciliations.
• Process clearances and collections of clients' instruction.
Monitors the minimum and maximum cash levels on day to day basis
• Handles any treasury related activities and provide technical support in accounting.
• Reconciliation of ATM.
• Transfers of funds by TISS/SWIFT.
Qualification &. experience required:
• Degree or advanced Diploma in Business Administration.
Accounts, commerce and Economic.
Nat less than five IS} working years from other reputable
public or private Financial Institutions
Key responsibilities:
• Prepare revenue for processing.
• Maintains all branch books of accounting.
• prepares and timely submit regular internal/external
reports to Head Office and Bot.
• Balances branch books of accounts.
• Tracks revenue transactions through monthly report reconciliations.
• Process clearances and collections of clients' instruction.
Monitors the minimum and maximum cash levels on day to day basis
• Handles any treasury related activities and provide technical support in accounting.
• Reconciliation of ATM.
• Transfers of funds by TISS/SWIFT.
Qualification &. experience required:
• Degree or advanced Diploma in Business Administration.
Accounts, commerce and Economic.
Nat less than five IS} working years from other reputable
public or private Financial Institutions
Internal auditor
Department: Audit
Reports Directly to: Director of internal audit
Responsibilities and roles:
• To make evaluation of Internal controls and provides reasonable assurance that controls are functioning as intended and will enable the organization’s objectives and goals to be achieved.
• Identify risks and internal controls deficiencies and recommends for appropriate mitigation action(s) for improving the organization's and business operations
• Ensure audit working papers are adequately prepared and audit evidence is relevant and sufficient to support audit objective.
• Develop audit program to address conditions that may precipitate fraudulent actions.
• Ensure clear, concise, actionable observations and recommendations, with a well-documented process for communication.
• Follow up on implementation of Audit findings and prepare reports for the management.
• Review management and regulatory reports to ensure that they are accurately prepared and presented within the required time frame.
• To ensure that the Bank's Policies and Regulations are adhered.
• To develop risk based audit plan and conduct audit assignments to Bank operating units (Branches and Head Office) in accordance to Bank Audit manual and standards.
• To apply relevant proficiencies to carry an audit assignments.
• Perform any other duties assigned by Director of Internal Audit.
Qualification & experience required:
Holder of Bachelor of Commerce, Accounting, Finance or its equivalent from any recognized Institution.
• Holder of Certified Public Accountant (CPA)
• Experience of not less than three years (3) in the audit activities in banking industry.
• Competency in using Excel, word and advanced spreadsheet analysis is an added advantage
• Certified Internal Auditor Certification (CIA) and knowledge on Audit Command Language(ACL) are an added advantage
Department: Audit
Reports Directly to: Director of internal audit
Responsibilities and roles:
• To make evaluation of Internal controls and provides reasonable assurance that controls are functioning as intended and will enable the organization’s objectives and goals to be achieved.
• Identify risks and internal controls deficiencies and recommends for appropriate mitigation action(s) for improving the organization's and business operations
• Ensure audit working papers are adequately prepared and audit evidence is relevant and sufficient to support audit objective.
• Develop audit program to address conditions that may precipitate fraudulent actions.
• Ensure clear, concise, actionable observations and recommendations, with a well-documented process for communication.
• Follow up on implementation of Audit findings and prepare reports for the management.
• Review management and regulatory reports to ensure that they are accurately prepared and presented within the required time frame.
• To ensure that the Bank's Policies and Regulations are adhered.
• To develop risk based audit plan and conduct audit assignments to Bank operating units (Branches and Head Office) in accordance to Bank Audit manual and standards.
• To apply relevant proficiencies to carry an audit assignments.
• Perform any other duties assigned by Director of Internal Audit.
Qualification & experience required:
Holder of Bachelor of Commerce, Accounting, Finance or its equivalent from any recognized Institution.
• Holder of Certified Public Accountant (CPA)
• Experience of not less than three years (3) in the audit activities in banking industry.
• Competency in using Excel, word and advanced spreadsheet analysis is an added advantage
• Certified Internal Auditor Certification (CIA) and knowledge on Audit Command Language(ACL) are an added advantage
APPLICATION INSTRUCTIONS:
Aspirants who meet the above qualifications and experience should submit their application letters enclosing detailed CV. Copies of academic transcripts and one recent passport size photographs. Applicants are also required to indicate names and contacts of at least two non relative referees.
Closing Date: 30th July 2014
Apply to:
Managing Director
Mkombozl Commercial Bank Pic
P.O.Box 38448
Dar es Salaam
Closing Date: 30th July 2014
Apply to:
Managing Director
Mkombozl Commercial Bank Pic
P.O.Box 38448
Dar es Salaam
MKOMBOZI COMMERCIAL BANK JOBS , 25 JULY , 2014
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