Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Vodafone Global Enterprise
As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region.
As part of the broader Enterprise Operating model, The Safaricom Enterprise Business in partnership with the Vodafone Global Enterprise are looking to set up a Sales and Services hub in Kenya serving the East African Region.
East Africa has been identified due to its highly skilled and highly educated workforce with an operating environment conducive to international business.
This partnership will not only position our Enterprise offering strategically to ensure growth and market dominance, but will also guarantee job creation.
We are pleased to announce the following exciting vacancies in the Vodafone Global Enterprise.
In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Global Programme Manager
Ref: EBUVGEA_GPM__JAN_2013
Role purpose;
Reporting to the Service Operations Manager, the job holder will lead the successful implementation and delivery of global mobile solutions and services for Vodafone Global Enterprise Customers within the region.
The job holder will also work with sales, service teams, technical sales consultants and VGE Customers to define, validate, design and implement services to ensure successful delivery of programmes.
Key responsibilities will be;
Key responsibilities will be;
- Contribute to written proposals and customer presentations/meetings to explain Vodafone’s track record in successfully delivering global mobile solutions;
- Support the Global Account Manager in gaining Vodafone Global Enterprise Customer agreement to implement Vodafone’s proposals
- Act as an solution expert stakeholder for VGE, providing inputs for business case;
- Agree terms of reference for the implementation of the Vodafone Global Enterprise Customer’s mobile solution with the Regional Head/Director (Sponsor) for the Customer’s DMU;
- Define and secure with the Account / Bid team the budget and resources required to deliver the Vodafone Global Enterprise Customer’s requirements and define the mechanisms to track and report;
- Mobilise the Programme team, to deliver on the key milestones and map the success criteria for the implementation of the contracted mobile solution;
- Define, agree and maintain the core policies and procedures to be applied for the customer implementation;
- Agree critical success criteria for the implementation Programme with the Vodafone Global Enterprise and Customer Sponsors;
- Develop and agree the overall programme strategy with Vodafone and Customer teams;
- Establish and implement effective stakeholder communication plans;
- Identify and manage Programme level issues and risks, ensuring clear action plans and owners for these;
- In liaison with Global Account Manager and Service Fulfilment Manager, manage relationship with Customer Sponsor and ensure high satisfaction with mobile solutions implementation;
- Manage pilot implementations of the delivered mobile solution to identify any issues and ensure these are remedied;
The ideal candidate should possess the following skills & competencies;
- Educated to degree level, preferably with a further master’s degree qualification (or equivalent)
- Prince 2 and Managing Successful Programmes [MSP] practitioner qualified (or equivalent PMI, PMP)
- At least 5 years or more experience of successful international programme or project management;
- Successful track record of Programme Managing complex inter-company global initiatives
- Experience of leading Commercial Transition;
- Knowledge of Service Transformation using ITIL standards;
- International experience with well-developed cultural sensitivity – preferably having lived and worked abroad;
- Strong background in Technical / Service Sales;
- Deep knowledge of mobile voice, data and service solutions;
- Strong commercial management skills including contractual and commercial negotiation experience
- Experience in complex change management in a technological context;
- Ability to lead in high-growth, high-uncertainty environments;
- Team player, strong influence and relationship management skills;
- Strong communication and decision making skills – ability to balance conflicting interests
If you feel that you are up to the challenge and possess the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
The deadline for application is Friday 18th January, 2013.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
Via E-mail to hr@safaricom.co.ke
Vodafone Global Enterprise Global Programme Manager
Reviewed by Unknown
on
12:44:00 PM
Rating: