Information & Communication Technology Officer

Duty Station:-Nairobi with Extensive travel to Somalia
 

ARC International is looking for a dynamic and results oriented professional to fill in the position of ICT Officer for its Nairobi office.
 

Under the direct supervision of the Senior Operations Co-ordinator, the incumbent is tasked with overseeing and implementation of ICT activities and programs for the Nairobi Lower Juba and Mogadishu offices.

Major Areas of Accountability

• Develop a National ICT policy and ensure it is implemented.
• Deployment of client applications to users.
• Take lead in configuration and maintenance of Outlook which is the official ARC email system.
• Receipt, configuration and housekeeping of ICT equipment including VHF radios, Thuraya and VSAT equipments.
• Maintenance and repair of IT equipment both at Nairobi and field offices
• Updating and Maintenance of the IT assets database for all ICT equipment purchased, surrendered for repair and those retuned by users.
• Provide training and reference manuals to staff to ensure staff are well equipped to handle changing ICT technologies.
• Make recommendations on the acquisition of new technologies for the whole office and the deployment of existing ones.
• Provide technical advice decision relating to the strategic use and implementation of ICT infrastructure.
• Provide monthly reports, outlining the achievements for the month (against the planned activities and further against the department’s annual operational plan)
• Supervise ICT contractors to ensure ICT projects are done professionally and completed within schedule.
• Enforce telecommunications/security policies and standards as outlined in the ARC ICT policy.
• Ensure staff computers are synchronized with the server for data backup and all computers at the NO adhere to “computer configuration checklist” document requirements
• Build the capacity of IT Assistants and IT Interns under him/her, to a level that they can provide quality support services to the Customers

Qualifications

• A first degree in Telecommunications Engineering or Computer Science, or in any related field
• At least three year’s working experience in a networking/telecommunications environment
• At least one Professional Certification in the following: Microsoft Certified Professional; Cisco (CCNA)
• Good working knowledge of telecommunications technologies (satellite/VSAT technology, wireless networks, HF and VHF Radio, microwave) and Network Architectures for both Local Area Networks and Wide Area Networks
• Excellent working knowledge of Internet technologies, including: TCP/IP suite of protocols; Internet security; Internet routing; Voice over Internet Protocol)
• Good working knowledge of Microsoft Windows Operating Systems configuration and administration
• Good working knowledge of office automation applications (Microsoft Office)
• Familiarity with UN and international humanitarian organizations.
• Strong organizational, interpersonal, and communication skills.
• Familiarity or experience with SPHERE Standards.
• Ability to work well under unstable security environments, and administrative and programmatic pressures.
• Demonstrated ability and flexibility to adapt to changing requirements.
• Ability to work independently while being a strong team player.
• Fluent in English, ability to speak Somali will be an added advantage.

Application letter and copies of relevant academic and technical qualifications should be sent to: arcsomalia 2013@gmail.com OR roselyno@arcrelief.org not later than 1st February 2013.