CB Fraud Risk Manager Standard Chartered Bank - Kenya

The Non-Lending Fraud Risk Manager reports directly to the Africa Regional head for Consumer Banking (CB)Fraud Risk Management and in-directly to the Country Head of CB Operations.
- The Non-Lending Fraud Risk Manager/Owner is, in conjunction with the Country CB Operations Head and the Head of Consumer Banking, is responsible for the effective implementation of CB Fraud Risk Management Standards for Non-Lending CB products for country.
- Develop effective fraud control policies and procedures in line with the CB Fraud risk Management strategy on Prevention, Detection, Deterrence, Investigation and Recovery.
- Track Fraud losses and fraud costs and ensure that they do not exceed the budgets.
- Make recommendations on Fraud write-off’s.
- Liaise with Industry risk forums, franchisees, regulators and law enforcements as appropriate.
- Contribute to the initiatives of the bank including Customer Charter and ensure compliance to regulatory, legal and internal policies of the bank.
- Promote an overall health governance structure within Consumer Banking.
- Analyze and review fraud trends and provide recommendations to business and other stakeholders on control measures to minimize / mitigate such frauds.
- Ensure generation of adequate Management Informaiton and that necessary regional and group submissions are made on time including regulatory submissions if applicable.

Key Roles & Responsibilities

Key Roles & Responsibilities
- Fraud Risk Owner must coordinate all efforts that contribute to fraud risk management to ensure that:
• Fraud Risk Management Standards are implemented
• Fraud losses are accurately reported as per CB Fraud Risk Management Framework Policy
- Fraud Risk to work closely with counterparts from other functions, namely:
• Information Security
• Operational Risk
• Product Managers
• Compliance and AML
• Financial Crime Risk
• Credit Risk
• Country Audit
- Ensure that fraud risks are identified, assessed, mitigated, monitored and reported, including the tracking of fraud risks as per Operational Risk procedures and processes.
- Assist and make recommendations on enhancing process controls and systems.
- Work with the product teams in the country to strengthen the fraud risk management strategy.
- Ensure H ead of CB is kept informed of all cases.
- Advise and support the Country Operational Risk Committee, Business Operational Risk Committee and other in-country committees on all aspects of fraud risk management in CB.
- Align with business (functional) strategy to optimize risk-reward strategies.
- Set the right tone for the fraud risk management culture within the business
- Support the development of appropriate fraud risk training programs for the business
- Adhere to the reporting policy for internal and external cases to the Financial Crime Risk (FCR) department.
- Assume country responsibility in terms of Group Internet Fraud Policy and Procedures.
- Establish and guide CB Business in terms of Country CB Fraud Forum


Qualifications & Skills

Qualifications & Skills

- Specialised knowledge of Retail Banking Products and be able to manage fraud and credit risk related to the consumer banking (retail banking) portfolio, and apply proper judgement during the implementation and interpretation of related CB Fraud Processes and Policies.
- Knowledge of the operating procedures and policies of Retail/Consumer Banking
- Experience of fraud investigation, prevention and management, including interview techniques, research methods, accounting and audit control based procedures, rules of evidence, and disciplinary procedures.
- A background in regulatory, legal, law enforcement, audit, or similar work is essential.
- Card product and specific investigation knowledge would be a plus.
- An appropriate professional qualification is desirable.

Computer Skills: Excel intermediate, MS Word, Power Point is required

Closing Dates

The closing date for applications is 1st October 2012. Please note all closing dates are given in East Africa time (GMT + 3 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.