UTZ CERTIFIED IT Support Coordinator

Do you want to be involved in the international dynamics of sustainability, where ideals and pragmatism meet?
UTZ CERTIFIED is a program for sustainable farming worldwide. Our mission is to create a world where sustainable farming is the norm. Sustainable farming helps farmers, workers and their families to fulfill their ambitions and contributes to safeguard the world’s resources, now and in the future.
UTZ CERTIFIED is one of the largest programs for responsibly produced coffee, tea and cocoa in the world, working across all continents with leading brands and retailers, such as Sara Lee, Mars, Nestlé, Heinz, Ahold and IKEA.
UTZ CERTIFIED is headquartered in Amsterdam and works closely with its partner network in Africa, Asia and Latin America.UTZ CERTIFIED is looking for a:
IT Support Coordinator

The IT Support Coordinator will help us take our internal IT to the next level. You will provide structured and enthusiastic support to 40+ employees, assisting them with all of their IT needs. With your service-oriented attitude you provide solutions to your colleagues based in Amsterdam and traveling or based abroad.
Your excellent organizational skills will allow you to have a good overview and report on all systems, software, and open issues. You have a strong sense of ownership and pro-actively solve any IT issues your colleagues may have. You will use your excellent communication skills to develop training materials, communicate updates, and introduce colleagues to new systems.
RESPONSIBILITIES:
  • Repair, maintain, troubleshoot and update desktop, laptop, server, and peripheral devices
  • Proactively develop training materials and give regular presentations to new and existing employees
  • Actively maintain documentation (inventory of hardware, users, access rights, and configurations), and perform audits
  • Manage relationships with hardware and software vendors
  • Develop and actively audit backup and security procedures
The IT Support Coordinator reports to the IT Coordinator.
REQUIREMENTS:
  • Relevant Bachelor degree (Dutch “HBO”) and 5+ years of experience providing IT support to organizations
  • Solid network fundamentals and troubleshooting abilities (DNS, DHCP, switch configuration, routing, wireless, etc)
  • Experience with Microsoft Server and Active Directory and Windows 7 systems in an AD environment
  • Experience supporting Macintosh systems and software
  • Microsoft Exchange and IT systems management software (e.g. Spiceworks) knowledge a plus
  • Service-oriented, focused on providing excellent support to your colleagues
  • Proactive approach to documentation and issue resolution
  • Valid driver’s license, Dutch is a plus
Employment is based upon 36 - 40 hours/week. The position is based in Amsterdam. We can only consider candidates who have a work & residency permit for the Netherlands/EU.
This is your opportunity to create real value for a meaningful global sustainability initiative!
Please send your application (cv of max. 2 pages and motivation letter of 1 page) to application@duurzaamheidwerkt.nl before October 14 2012, mentioning IT Support Coordinator in the subject line. For more information about this position please contact Thamar Zijlstra: +31 (0) 6 41 89 98 46.
More information about UTZ CERTIFIED: www.utzcertified.org.
UTZ CERTIFIED IT Support Coordinator UTZ CERTIFIED IT Support Coordinator Reviewed by Unknown on 3:13:00 AM Rating: 5

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