Communications Manager Refugees United - Copenhagen Area, Denmark

Refugees United (RU) is looking for a communications manager to develop and maintain campaigns integral to the mission of Refugees United. 
 
RU is a non-profit organisation focused on assisting separated refugee families reconnect via mobile and web platforms. With more than 43 million refugees worldwide, Refugees United has on-ground operations in 5 countries and continues to grow. Therefore, we’re seeking a highly skilled and motivated team member to help us reunite families. 
 
Our direct communications with refugees are a combination of on-ground assistance in refugee camps and urban settlements, coupled with outreach programs via radio, SMS campaigns and other awareness initiatives. This communication is vital in helping resource-deprived families understand how to engage with our services and help them to reconnect with missing loved ones.
 
In addition to the direct refugee communication, RU drives its activities primarily through social media: Facebook, Twitter, blogs, as well as newsletters and press releases.
 
On the corporate side, Refugees United works through a global network of partners such as Ericsson, SAP, Vodafone, MTN, the IKEA Foundation and the Omidyar Network.
 
Currently, Refugees United assists more than 150.000 refugees in their search for missing family.
 
The communications role entails, but is not limited to, the following tasks:
 

• Create and deploy SMS awareness campaigns across millions of mobile subscribers in Africa
• Create engagement programs with our user base and improve return-to-platform rates 
• Create and drive radio awareness programs coupled with our USSD and SMS platforms across East Africa, and create strategies to reach the rest of Africa and, later on, other refugee prone areas
• Engage with our network of partners and communicate our successes, opportunities and challenges
• Communications with Refugees United’s funders, both existing and potential 
• Aggressively develop new communications opportunities both in emerging and developed markets
• Create strategy for awareness through social media platforms and coordinate implementation
• A grasp of viral marketing
• Compile and build the wonderful reconnection stories between refugee families, sharing them with partners and the world

Desired Skills & Experience

The successful candidate will have a proven track record and be a natural self-starter, as well as thrive in a start-up environment with all its challenges and opportunities. We’re looking for a creative and passionate person who has developed excellent communications skills, and who wishes to apply those skills to help thousands of people find their missing family.
 
Strong project management skills and the ability to meet deadlines is a must. A little bit of fun thrown in for good measure is also welcomed.
 
Your primary place of work will be our head office in central Copenhagen, although travels to Africa, the US and within Europe is to be expected. Danish language competencies are a plus, but not essential. Your working language will be English. Only applications submitted in English will be considered.
 
Refugees United welcomes candidates from the private sector.

Company Description

Refugees United consists of small team in Copenhagen, with even smaller direct teams in Nairobi, San Francisco and Sao Paulo. Our on-ground work takes place in Kenya, Uganda, Tanzania, South Sudan, Somalia and Egypt.
 
We’re a fast moving group of techies, designers, project managers and writers. We have a lot of fun, despite the serious nature of our work, and strive to end the problem of refugee families not being able to find each other within 5 years. Up for the challenge?