IT Specialist, Web Application & Enterprise Portal Grade: P2

Vacancy Notice No: PAHO/12/FT311 Title: IT Specialist, Web Application & Enterprise Portal Grade: P2 Contract type: Fixed-Term Appointment Duration of contract: Two years, first year probationary period.	Date: 30 July 2012 Application Deadline: 27 August 2012 (22 day(s) until closing deadline) Currently accepting applications Duty Station: Washington, D.C., United States of America Organization unit: AM Americas (AM) Information Technology Services (ITS)/Information Technology Services, Application Development & Support (ITS/AO)
OBJECTIVES OF THE PROGRAMME : Information Technology Services (ITS) provides leadership and direction in the deployment of information and communication technologies and systems to support the Pan American Health Organization/Regional Office of the Americas of the World Health Organization (PAHO/WHO) in carrying out its mandate. ITS establishes and maintains strategies, policies, standards and procedures to ensure the effective and efficient provision of information and communication services in a geographically dispersed environment.
Description of duties: Under the general supervision of the Manager, Information Technology Services (ITS) and the direct supervision of the Senior Advisor, Applications Development and Support (ITS/AO), the incumbent is responsible for, but not necessarily limited to, the following duties: a) Provide information technology technical support for the development of workflow solutions for Administrative Entities' related projects from conceptualization to completion; contribute in technical meetings to identify needs and recommend solutions; b) Develop, customize/enhance the SharePoint 2010 related applications as required by the Organization's business owners and work with other staff to migrate legacy administrative SharePoint sites; c) Develop, customize/enhance web-based applications as required by business owners using ITS standard tools, procedures and practices; d) Perform SharePoint administrator tasks and assist in troubleshooting issues within the SharePoint environment; e) Work with end users to document business requirements and translate them into technical specifications, using traditional or rapid development techniques as appropriate; f) Design, code, test, and implement custom solutions, in accordance with system requirements and appropriate standards, using application development software; using traditional or rapid development techniques as appropriate; g) Perform maintenance and enhance existing applications and solutions using ITS standards and procedures including proper documentation and version control; h) Create and support SharePoint connectivity to backend Line-of-Business databases; i) Prepare documentation of requirements, design, databases, code, implementation, operation and other system components using data modeling and text processing tools, in accordance with established standards; j) Provide technical support to users and providers (IT Service Desk) in identifying sources of problems; analyze and develop temporary and long-term solutions to those problems; k) Perform other related duties, as assigned.
REQUIRED QUALIFICATIONS
Education: A bachelor's degree in computer science, information systems, engineering, or a field related to systems analysis and software development from an accredited university.
Skills: -- Intrainstitutional Action: Operates in a fair, consistent and equitable manner, and displays such behavior by example. Ensures that the mission and the values of the Organization as well as the setting in which projects will be carried out are the drivers in one's technical work. Understands the results required and performs to that standard. Behaves consistently in accordance with the Code of Ethics of the Organization. -- Communication: Actively engages in conversation with the key players in a multicultural environment both within and outside the organization. Develops a network of appropriate contacts inside and outside PAHO to gain information or to build an alliance. Takes into consideration the multicultural differences within the organization. -- Information management: Takes initiative to improve systems for the presentation and dissemination of information. Supports, through competent use of the available systems and technologies, the development of data presentations. -- Knowledge Management: Seeks and proposes better resources to access, process, use and share information with a variety of actors in different environments. Produces and participates in studies as well as research that meet the publication requirements of media accepted by the scientific community. -- Teamwork: Promotes team work and leads one's area to finish tasks and accept responsibility. Creates a positive environment within the area of work. Makes everyone feel like they are part of the team as well as welcomes and appreciates everyone's ideas and suggestions. Able to see the positive aspects of working as a team, shares the team's enthusiasm for achieving mutual goals. -- Service Orientation: Corrects the client's problems promptly and without confrontation. Is helpful when client (internal or external clients) is going through a critical period. -- Continuous Learning: Takes concrete steps on one's own initiative to keep up-to-date on the most recent trends in knowledge in the area of work. The knowledge and achieved experience is shared with others. Is aware of other industries or organization's best practices and applies them. -- Analysis, Synthesis, and Forecasting: Takes or organizes individual and collective action after analyzing situations on the basis of the available evidence and knowledge. Continuously analyzes the evolution of situations in an area of work and makes suggestions to adjust or confirm the decisions necessary to implement required actions. Is capable of anticipating the implications of an analyzed situation between six months to one year ahead. Technical Expertise - Technical expertise as developer using Visual Studio .Net (ASP .Net, C#, VB); SQL Server stored procedures, functions, views, transformation services, Reporting Services; XML, AJAX, XSLT, JQUERY, Web Services, and SQL administration; specific products such as: Microsoft SharePoint Administration, IIS and MS Windows Server, MS Windows programming technologies. - Practical knowledge and skills working with code management tools such as Visual Source Safe or Team Foundation Server. - Practical expertise in developing/customizing, supporting and debugging SharePoint Designer applications. - Ability to develop and utilize SharePoint components including web parts, templates, forms, content management, business intelligence and workflows. - Ability to work collaboratively and use technology effectively and creatively to communicate information techniques. - Ability to create and advocate innovative approaches to facilitate and enhance knowledge sharing capacity, including the use of social tools and networks, as well as monitoring these processes. - Ability to manage multiple issues and tasks in a complex organizational environment and to re-prioritize actions on short notice. - Excellent organizational and analytic skills combined with strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization. IT Skills Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook; other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project is required, in addition to the technical areas outlined under technical expertise.
Experience: Five years of combined national and international experience in the information technology area, including application of management information processing techniques and developing web application solutions.
Languages: Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.
Additional Information: CANDIDATES WILL BE CONTACTED ONLY IF THEY ARE UNDER SERIOUS CONSIDERATION. A WRITTEN TEST AND/OR INTERVIEW WILL BE HELD FOR THIS POST. THE POST DESCRIPTION IS THE OFFICIAL DOCUMENTATION FOR ORGANIZATIONAL PURPOSES. THIS VACANCY MAY BE USED TO FILL OTHER POSITIONS IN THE ORGANIZATION THAT MAY BECOME VACANT AT A LATER DATE, AND WHICH HAVE SIMILAR REQUIREMENTS AND DUTIES AS THE ONES STATED IN THIS NOTICE.
Annual salary: (Net of tax) US $46,730. at single rate US $49,820. with primary dependants	Post Adjustment: 48.4 % of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.
Online applications are strongly encouraged to enable WHO to store your profile in a permanent database. Please visit WHO's e-Recruitment website at: www.who.int/employment. The system provides instructions for online application procedures.
All applicants are encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement.
WHO is committed to workforce diversity.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual. Only candidates under serious consideration will be contacted.

IT Specialist, Web Application & Enterprise Portal
Vacancy Number: PAHO/12/FT311
Duty Station: Washington, D.C. United States of America
Grade: P2
Contract Type: Fixed-Term Appointment
Closing Date: 27 Aug 2012