Global Knowledge Management Coordinator

New and Exciting Position: Global Knowledge Management Coordinator

This is an exciting new Global Knowledge Management Coordinator (G-KMC) position to manage the ENN’s work on Knowledge Management (KM) for the SUN Movement (Scaling up Nutrition www.scalingupnutrition.org). It provides an opportunity for an individual to take up a key role in shaping and managing a new project. Based in London, the appointee will join a dynamic team of ENN staff.

The ENN has secured funding from DFID to develop and deliver an action plan (AP) for KM that aligns with the needs of the SUN Movement. This KM AP will complement the SUN Movement Strategy 2.0 for the 2015-2020 period and will be developed through close interaction with the SUN Movement Secretariat (SMS, based in Geneva) and other KM actors.

About the ENN

The ENN is a UK registered charity based in Oxford, UK. The ENN’s purpose is to strengthen the evidence regarding effective nutrition interventions and to use this evidence to inform policy and programming. To do this, the ENN captures and manages knowledge, undertakes research and reviews, runs an online technical forum, facilitates and presents at ENN-led and other international meetings. Visit www.ennonline.net for more details.

The ENN is governed by a board of trustees and steered by four Technical Directors (specialists in areas of nutrition policy, programming and research). More information about the ENN (2013-15) athttp://www.ennonline.net/ennstrategy

The ENN is funded through international grants from governments (currently the governments of the USA, Ireland, UK and Canada), through partnership agreements with international organisations (e.g. UNHCR, ACF, UNICEF) and through recurrent contributions from a variety of operational agencies.

The ENN has an Oxford based office (administration, finance and management) and a sub-office in London (to be established - referred to as the KM hub). The ENN has four Technical Directors (TDs - senior staff responsible for the implementation of the ENN’s projects), a nutritionist and a network of ENN Associates (nutrition, research and public health specialists) who provide additional technical capacity on a project-specific basis.

JOB DESCRIPTION

Job Title:Global Knowledge Management Coordinator

Organisation:The ENN

Reporting to:Nominated ENN Technical Director

Responsible for:Management and coordination of the ENN’s KM project including human resource development and management of KM staff, liaison with multiple actors and delivery of clearly defined targets and outputs.

Base:London, UK

Job Purpose:Ensure the creative development and smooth running of the ENN’s KM project to enable delivery of KM for the benefit of the global SUN Movement.

Main responsibilities of the job:

As a core member of the ENN team, the G-KMC will be responsible for defining and coordinating the ENN’s KM contribution to the SUN Movement. Central to this important strategic role is partnership building, negotiating, strategic outreach, and community moderation/engagement in the area of global nutrition. It requires strong verbal and written communication skills, good organisation, flexibility and responsiveness to opportunities and challenges. It will involve day-to-day responsibility for overseeing operational aspects of the project with the support of two ENN TDs. The G-KMC will directly manage at least two Regional KM Specialists, likely one in Africa and one is Asia. The G-KMC will report to a nominated ENN TD and will work closely with the ENN Senior Finance Officer, the Senior Operations Manager and the KM Project Manager.

Main tasks:

1.Refining and finalising the ENN KM AP

· Working closely with the ENN TDs and the SUN KM Project Manager, take overall responsibility for further developing, refining and finalising the ENN KM AP by early 2016 for submission to DFID. This will entail regular meetings and interactions with the ENN team, the SMS, DFID and other interested UK, European and US-based KM actors to ensure complementarity, avoid duplication and meet the SUN Movement’s identified needs. The AP will entail a detailed forecast of KM activities for the period 2016-2020 and will need to be accompanied by a detailed theory of change, monitoring and evaluation framework, budget and activity Gantt chart. It will need to clearly demonstrate alignment with the SUN 2.0 Strategy and Roadmap and articulate how it will help to meet the learning and knowledge needs of SUN countries and the wider movement.

· The G-KMC will also need to take over coordination of a number of SUN related KM activities that are already in progress within the ENN and have delivery dates over the next 10 months.

2.Staff Recruitment

· With the support of the ENN TDs and KM Project Manager, develop the job descriptions and help recruit two Regional KM specialists – one in Africa and one in Asia - so that they are ready to be operational from March 2016. Between March and May 2016, these specialists will work closely with the G-KMC to develop networks and contacts in their respective regions allowing a rapid scale up of KM work by the ENN at the start of the implementation phase (June 2016).

· Oversee and direct the work of the two regional KM staff ensuring all of the ENN’s HR policies and procedures are followed.

· Initiate and coordinate staff team meetings, occasional away days and informal gatherings to facilitate good communication and team work on this project.

3.Attending SUN related meetings

· Alongside the ENN TDs, represent the ENN at the SUN Global Gathering in Milan in October 2015 as an opportunity for exposure to the main actors in KM and the wider SUN Movement discussions. Use this forum as an opportunity to be briefed on SUN development, KM needs and utilise this for the ENN KM AP. Attend further SUN Movement and other KM related conferences, workshops or meetings as required. Capture, analyse and share learning from attended meetings for internal and external communication as appropriate.

4.Social Media and Communications

· Develop a strategy, work plan and budget for creatively utilising appropriate forms of social media for the KM project and embed this within the KM AP. Take particular account of the needs of SUN countries in order to define the scope and approach to social media for KM and ensure existing social media platforms and approaches are considered to avoid unnecessary duplication of efforts. Innovate to use various social media and communication platforms to share updates and outputs of the KM project. Identify how to strengthen the current web presence of the ENN and its main KM tools (Field Exchange, Nutrition Exchange and en-net) in this process. Explore the potential for, and associated capacity and resource needs, for translation of materials into other key languages (e.g. French, Spanish, Arabic).

Reporting:

· Contribute timely content for all donor reports, coordinating with the KM Project Manager, Senior Finance Manager and Senior Operations Manager.

· Contribute to scheduled reporting for the ENN’s board of trustees and any other reports, as they arise.

· Provide the ENN TDs and Senior Operations Manager with a monthly verbal and summary written report of progress, obstacles and plans for the following month.

· Work with the KM Project Manager and ENN Finance Team in the development and monitoring of the KM project budget through provision of project-specific context.

· Work with the Finance Team in developing forecasts and costings for the ENN’s operations/project support.

· Liaise with the KM Project Manager for the approval and sign off on project and expenditure as required/agreed.

Fundraising:

· Partly guided by the ENN TDs and Senior Operations Manager, follow up on potential funding leads for further KM work if this is warranted and support the development of new proposals of work including narrative and budget development.

PERSON SPECIFICATION

Education/Skills

Essential:

· Graduate qualification in development, humanitarian, nutrition, social sciences, economics or other relevant subject.

· 5+ years of experience of knowledge management and/or communications in an international organisational context.

· Understanding of the nutrition sector.

· IT skills.

· Social media skills.

· Experience in blog writing/editing, familiarity with dissemination channels/social media, email platforms.

· Basic design skills.

· Excellent organisational and analytical skills.

· Excellent communication, verbal and writing skills.

· Excellent team building/managing interpersonal skills.

· Fluent written and spoken English language skills.

· Strong attention to detail.

Desirable:

· Masters related degree in knowledge management or other relevant discipline.

· Fluency in French, Arabic or another UN language.

Special Skills, Aptitude/Personality requirements:

· Visionary, strategic and creative thinker.

• Motivated, takes initiative, innovates and drives progress.

· Develops and manages partnerships with external organisations from the global to the grassroots level.

· Excellent presentation skills, highly articulate.

· Very strong organisational skills, ability to manage a varied and changing workload.

• Ability to work with a dynamic small team in a small office environment.
• Ability to manage and inspire staff remotely.
• Flexibility and willingness to take on new areas of work and responsibilities.
• Very strong interpersonal and communication skills.

While this is an accurate description of the job at present, the role is expected to develop over time and the job holder may be expected to assume different duties. These will be agreed with the job holder in advance and will be within the scope of the job salary and the job holder’s capabilities.

OTHER INFORMATION

Travel Requirements:

Frequent travel to Geneva and other European centres for meetings.

Occasional trips of up to 10 days to Africa/Asia – sometimes at relatively short notice.

Trips to the ENN Oxford Office.

Reports to:

Nominated ENN Technical Director.

Terms and conditions:

Full-time position, fixed term contract (8 months initially, very likely to be extended but dependent on performance).

Pay: £40,000-£47,000 pro rata (depending on experience)

Location:

This position will be located in London. Applicants must have permit to work in the UK.

HOW TO APPLY:

Please respond with a cover letter briefly explaining your reasons for applying for this post, outlining your experience as it relates to the job description and person specification. Please also describe your approach to KM in the context of scaling up nutrition. Please also supply a current CV to:samantha@ennonline.net.

Please reference the following ENN Global KM-Coordinator

Informal enquiries: Samantha Owen at samantha@ennonline.net

Closing date for applicationsFriday 14th August 2015. Final interviews will take place in early September