MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services. MTN is an equal opportunity employer and is seeking to recruit a competent individual to fill the vacant Position of Operations & Maintenance Technician.
The position reports to the INTERNAL SLA MANAGER - NOC
The main purpose of the job is: -
To centralize network operations and monitoring in the NOC, fault handling for the MTN Network nodes and service desk handling for external and internal customers.
Prime responsibilities of the position:
Monitor operational status of the access and core network using the UNCC procedure documents and routines.
Perform basic fault handling.
Understudy HLS staff on job and acquire necessary skills to handle network operations and maintenance activities.
Routine maintenance tasks on the network nodes as per the schedule.
Service desk handling for internal and external customers through incident management.
General housekeeping duties and cleanliness of nodes accessible to NOC.
Timely communication/updates of events that can affect network quality and availability.
Implement projects as per work assignment to NOC.
The applicant must possess the following:
Bachelor’s degree in Telecommunications or Electrical engineering.
He or she should have one (1) year experience in telecommunications industry.
Resilient and capable of working shifts as well as emergency unscheduled work.
Highly organised, structured and calm personality capable of prioritizing tasks/challenges.
Interested candidates should send their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O Box 24624, Kampala, not later than Friday February 8, 2013.
NB: Only shortlisted candidates will be contacted.
MTN Uganda is an equal opportunity employer.
OPERATIONS & MAINTENANCE TECHNICIAN
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