Key Result Areas
• Manage the performance of staff , analyze, identify areas for improvement and generate productivity reports in line with set targets and customer service standards
• Plan , budget and monitor implementation of call Centre activities in line with the divisional work plan.
Qualifications
• Bachelors degree in Business Administration, Social Sciences
• 3 years experience in Call Centre Management
• Bachelors degree in Business Administration, Social Sciences
• 3 years experience in Call Centre Management
Contact/How to apply:
The General Manager , Human Resources
Centenary Bank
P. O. Box 1892
Kampala
Centenary Bank
P. O. Box 1892
Kampala
Closing date: February 28, 2013 - 5pm
Centenary Bank Call Centre Supervisor
![Centenary Bank Call Centre Supervisor]()
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