Solutions Architect - Dar-es-Salaam

Our client Smile Communications Ltd is bringing about an internet revolution with the introduction of its 4G LTE super fast, high quality and reliable internet access services. Smile is looking for a number of highly experienced, talented and committed individuals to join their team. Smile is an equal opportunity employer.

Reports To: Opco CTO

Job Summary:

This role will be responsible for the production of High Level and Low Level network designs and implementation across our existing transmission platforms focussing on Ethernet/IP/MPLS solutions.Successful applicant will be required to have experience working in a telecommunications environment, dealing with technical issues. You will be required to have specific technical knowledge of IP, MPLS, VPN, clock synchronization, routing and switching.Cisco certifications (CCNA or CCNP) would be strongly preferred. Occasional travel will be required to support other OpCo’s in East Africa and develop professional relationships.

Duties and responsibilities:

Provide higher technical support to NOC and other operations teams with regards to IP/MPLS infrastructure and escalate to vendors the major issues.
Articulate In depth knowledge of IP/MPLS protocols, NMS systems, firewalls, Cisco works, CIC etc.
Layer 2 and 3 VPN understanding.
Implement VoIP and IP Telephony in a Telco and Large IP Networks including integration and configuration.
Execute configuration changes and software issues fixes.
Supervise IP/MPLS services’ implementation covering the installations, testing & handover.
Perform the handover acceptance for new implementation.
Proactively perform corrective maintenance for IP/MPLS network.
Contact venders for support and faulty equipment’s replacement.
Review network design, highlight issues and recommend for fixes.
Produce periodic reports about the network activities, network performance and capacity.
Analyses of complex network issues and recommend for solution.
Review and evaluate all ITC technical documents related to IP/MPLS network.
Review and update ITC network documentation covering the drawings, technical documents and as-built documents.
Supervise the tasks related to planned activities in the network.Execute the plans of preventive maintenance tasks.
Communicating and enforcing Smiles IT security policies and principals.
Providing any other ad hoc duties assigned to you from time to time by the CTO or any other person appointed by the Company for this purpose.
Key Performance Indicators:

Service availability  as per agreed KPIs/SLAs.
Timely resolution of outages and other issues affecting the service within agreed SLAs.
Team Capability development.
Adherence to Smiles IT Service Management processes and policies.
Qualifications:

Degree in IT, Computer or Telecommunication related field.
At least 7 years relevant experience with at least 4 years at managerial/supervisory level.
Technical Competencies:

Must have CCNP or CCIP certificate.
Ability to maintain a large network with complex network technology.
Excellent TCP/ IP networking skills.
Experience with MPLS technology including L2/L3 VPN and traffic engineering.
Excellent skills in configuring and troubleshooting Cisco routers and switches.
Experience with Cisco Switches series.
Experience with routing protocols (OSPF, RIP, EIGRP, ISIS and BGP).
Expertise in QOS design and configuration is a plus.
Person Specification:

Hands on approach. Ability and willingness to roll up sleeves and work on trouble shooting issues.
Strong Communication skills and ability to work with cross-functional teams.
Good Analytical Skills - Strong troubleshooting and problem solving skills.
Ability to work within a team of IT professionals.
How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to smilejobstz@nftconsult.com

5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.


Apply before:
01 Mar, 2013