Programme Effectiveness Officer Woking, Surrey, UK

We are currently seeking to recruit a Programme Effectiveness Officer.

About the Role

The overall purpose of this role is to strengthen the assessment of Plan’s programme effectiveness across the global organization in support of programme development, learning and improvement.

This will directly assist Plan in the achievement of its Strategic Priorities.

Main responsibilities

Reporting to the Programme Effectiveness Manager, this post works within a team of five using a shared budget.

The Programme Effectiveness Officer is responsible for developing, managing and communicating the results of quality global evaluation initiatives (with budgets up to £130k for each initiative), and for the development and implementation of effectiveness initiatives, systems and processes at different levels of the organisation. The post-holder will be required to influence leaders from across the organization to support a common approach to assessing programme effectiveness and improve programme quality. Outputs of the work of the post-holder will inform Plan’s policy work and contribute to Plan’s strategic objectives of becoming a thought leader. The post-holder will have no line-management authority but will manage a range of external consultants.

Typical Responsibilities - Key End Results of Position:

Plan is able to assess and report on programme effectiveness at the global level through a mixture of initiatives

  • Conceptualise, develop and manage a portfolio of global evaluation and programme effectiveness initiatives in support of the assessment of Plan’s global effectiveness and programme development, learning and improvement
  • Manage consultants and evaluation partners to ensure that commissioned evaluations are carried out to a high, international standard and successfully completed
  • Lead the analysis, synthesis and dissemination of global evaluation findings, including maintaining a database of evaluation findings and responses.
  • Produce reports to enable effective decision making by the senior executive management teams (the Programme and Operations Leadership Team (POLT), Executive Group, and Global Leadership Team (GLT))
  • Report to the Programme Effectiveness Team and Senior Programme Management about the outcomes and quality of evaluations and evaluation reports
  • Provide content information on programmes to the Annual Review and other Plan communications from IH.

Plan regions and programme countries have the support and guidance necessary to assess programme effectiveness

  • Support the roll-out of the Plan’s Programme Policies (Programme Guide, Programme Effectiveness Framework and Programme Accountability and Learning System [PALS]) and train colleagues in International Headquarters (IH), National Organisations (NOs), Regional Offices (ROs) and Country Offices (COs) on these policies, as appropriate.
  • Lead and coordinate the development and implementation of policies, standards and processes for quality monitoring and evaluation practice across the organisation
  • Collaborate with technical programme specialists and NOs to develop monitoring and evaluation frameworks for specific programmatic/ thematic areas and global initiatives/programmes

Effective mechanisms support learning and improvement in Plan’s monitoring and evaluation practice

  • Monitor the quality of evaluation reports across Plan and track the monitoring, evaluation and research frameworks and plans of the respective Plan offices.
  • Work closely with the Regional Heads of Monitoring, Evaluation and Research to improve the quality of monitoring and evaluation across Plan and provide technical evaluation support as needed to offices across the organisation
  • Support knowledge management and learning on programmes and manage specific programme information resources on Plan’s Intranet

Plan contributes to and learns from the development sector on strengthening monitoring and evaluation to improve programme effectiveness

  • Develop and maintain external partnerships in support of the monitoring and evaluation and learning function across Plan.
  • Represent the department internally and the organisation externally

Dealing with Problems:

  • Develops and implements new methodologies for improving the assessment of Plan’s effectiveness at different levels of the organisation.
  • Analyses and synthesises evaluation findings from across 50 programme countries to provide clear messages on programme effectiveness to leadership to inform decision making and communications of Plan’s work at the global level.
  • Drives consistency in monitoring and evaluation standards across the organisation, leading the development and consistent application of global evaluation and effectiveness standards.
  • Identifies weaknesses in monitoring and evaluation practice and develops targeted solutions alongside the identification and promotion of high quality evaluation practice.
  • Develops an innovative mix of communication approaches to package key effectiveness messages and learning in order to influence all parts of the organisation, including senior management.
  • Works creatively to both support Programme Unit staff across 50 countries to assess effectiveness and prepare papers for executive management and board on programme effectiveness.
  • Successfully handles multiple projects and initiatives simultaneously

Communications and Working Relationships:

  • Collaborate with Deputy Regional Directors (Programmes), Regional Heads of Monitoring Evaluation and Research and Regional Heads of Strategy, as well as with evaluation staff of National Offices and where appropriate country offices in the roll-out and development of evaluation and programme effectiveness initiatives and policies
  • Collaborate with other members of Program Effectiveness Team on PET deliverables
  • Collaborate with the other teams in the Programme Department on the development of effectiveness frameworks for specific programmatic areas/initiatives.
  • Collaborate with the Knowledge Management coordinator and the IH communications department to facilitate the dissemination of evaluations and other programme documentation.
  • Liaise with Global Assurance staff to ensure consistency between global effectiveness frameworks/initiatives and Global Assurance reviews
  • Proactively seek and promote best practice examples from others through liaison with other NGOs on monitoring ,evaluation and effectiveness practice

Knowledge, Skills, Behaviors, and Experience Required to Achieve Role’s Objectives:

  • Masters level or equivalent degree and/or extensive experience in monitoring and evaluation of programmes
  • Excellent conceptual and strategic thinking skills
  • Strong analytical skills and high attention to detail
  • Negotiation and influencing skills
  • Excellent writing and editing skills
  • Strong team building and motivational skills
  • Excellent English both written and verbal
  • Statistical skills
  • Strong organisational and project management skills, and ability to deliver to tight deadlines
  • An understanding of and commitment to the aims and values of Plan.
  • Knowledge of current international development trends and thinking on programme effectiveness and in Child Rights programming.
  • Second language desirable (preferably French and/or Spanish)
  • Experience of working in developing countries desirable

Physical Environment and Demands: Office based with some international travel

Type of Role: Permanent

Reports To: Programme Effectiveness Manager

Salary: Circa £40,000 per annum

Closing Date: Thursday 20th September 2012


References will be taken and background and anti-terrorism checks will be carried out in conformity with Plans Child Protection Policy. Plan operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.

Your online application form can be saved, reviewed and amended before submission.

Programme Effectiveness Officer Woking, Surrey, UK

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