Key responsibilities
Manage staff resourcing and recruitment needs as per approved staff establishment. Apply HRM expertise and knowledge to maximise the potential of human capital within a strategic context. Provide strong HR consultancy, advice and coaching to managers in Retail Banking & Mortgage Division. Focus on Talent and Succession, Resourcing, Retention and Learning and Development of Employees. Manage and maintain performance management for Retail & Mortgages in order to achieve high Performance. Monitor and control staff operational costs at optimal levels. Undertake internal customers and stakeholder engagements and resolve all HR related matters. Monitor closure of HR business partnership issues arising from HR Audits and Employee Surveys. Manage Career development and progression for the Retail and Mortgage Division staff. Resolve internal customer queries, conflicts and complaints (HR help desk issues/telephone calls, walk- in customers)
The Person
University Degree from a recognized institution. Possession of a postgraduate degree in a related field will be an added advantage.
Professional qualification in Human Resource Management will be an added advantage A minimum of 4 years’ experience in a HR Generalist role Knowledge of Talent and Skill pool management Knowledge and application of the Bank’s products, services and policies Experience of implementing a wide range of process improvement activities
Must display superior verbal, written and presentation skills.
Ability to build strong working relationships, internal and external to the organization.
Demonstrated creativity and analytical ability.
Interpersonal skills necessary to deal effectively with a diverse group
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The above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
Only short listed candidates will be contacted.
Senior HR Advisor, Retail Banking & Mortgages-Kenya Commercial Bank.
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