Specific Duties and Responsibilities:
Country Director Programming • Oversee country office programming to ensure the effective and efficient delivery and implementation of projects and are in line with Pact's and donors’ standards for program quality. • Serve as team leader charged with the day-to-day execution of the program; undertake the timely deployment of financial and human resources for program success and attainment of desired results/indicators. • Generate financially viable program pipeline in line with Pact strategy. Lead in identifying and securing funding for future country office projects. Work in conjunction with Opportunity Development team to develop and execute fundraising strategies. • Ensure that proper monitoring and evaluation systems are in place. • Promote a learning environment within the country office that facilitates two-way learning with various stakeholders. • Develop and implement an organizational strengthening strategy that increases grantee capacities to monitor, evaluate, deliver and report on services, and that will support their sustainability. • Coordinate/arrange all technical assistance and training activities under the program.
Networking, Alliance Building and Collaboration • Ensure strong cooperation and collaboration with partners, donors, government, and other key stakeholders. • Coordinate and collaborate with Pact HQ and Pact’s Africa regional staff.
Finance, Administration, Grants and IT • Manage the country office in the assigned country and provide oversight for all administrative and financial operations to support the programs. • Monitor the country office’s financial position and ensure the best use of available resources. This includes overseeing the development and review of country office annual budget and project budgets, oversight of financial transactions and reports, maximizing cost recovery from restricted grants, ensure compliance with all Pact procedures and applicable donor requirements. • Ensure adequate internal controls are in place to protect the country office’s financial and non-monetary assets and to ensure the resources are used in accordance with donor terms and conditions. Review and follow-up on internal and external audit recommendations. • Ensure the country office operations are conducted in accordance with all statutory and tax requirements. • Oversee an efficient, transparent grants making process under the program; assure timely and high-quality monitoring of and reporting by sub-grantees. • Oversee the work of the implementing partners and monitor for compliance with sub-agreements or subcontracts. • Provide guidance and resources to ensure IT is utilized efficiently and effectively.
Human Resources • Oversee the management and development of country office human resources to ensure a diverse, skilled and productive workforce and promote an organizational culture where Pact’s values are practiced. • Provide proper supervision and management for all direct reports and oversee the establishment and functioning of a strong, effective senior leadership team. Ensure timely and quality inputs by staff and consultants. • Ensure strong human resource strategies and systems are in place and are properly implemented in areas such as recruitment, staff development, and performance management. • Ensure appropriate workplace policies to ensure fairness and equity are developed and used (e.g. policies related to HIV/AIDS, sexual harassment, sexual exploitation, etc.) • Oversee the establishment and regular review of compensation package to ensure competitiveness. • Actively promote staff wellness by monitoring country office climate and staff morale and taking corrective actions as needed. • Ensure the proper implementation of Pact’s performance management system for direct reports. This can include: proactively addressing performance issues through regular, constructive and honest feedback and coaching and identifying necessary staff development for direct reports. • Oversee the recruitment and orientation of new senior staff. • Ensure levels of authority and responsibility are clearly defined, understood and followed within the country office.
Chief of Party, Community REACH Grants Management • Administer Annual Program Statements (APS) and other grant mechanisms supporting USAID/Regional HIV and AIDS Program (RHAP): This includes assuming management of the APS process which encompasses soliciting, reviewing, awarding sub-grants and managing new partners; and ensuring compliance with donor regulations and proper monitoring, evaluation, and reporting of grantee results.
Organizational and technical development and capacity building for grantees • Develop and implement an organizational strengthening component that increases grantee capacities to monitor, evaluate, deliver and report on services, and that will support their sustainability. • Identify and respond to grantee technical assistance needs. • Provide training and mentoring to partners to strengthen capacity for technical service delivery and compliance with donor rules and regulations. • Ensure high quality program delivery and the cost-effective use of Pact Swaziland resources.
Coordination and collaboration • Serve as key representative to USAID; responsible for all communications with CTO and responses to USAID requests, etc. • Ensure strong cooperation and collaboration with other USG partners, the Government of Swaziland, and other HIV/AIDS partners. • Coordinate and collaborate with USAID/RHAP, the Swaziland PEPFAR Task Force, and Pact’s Africa regional staff.
Program design, management and oversight • Ensure smooth operations for the successful implementation of the program based on approved annual work plans for award program. • Ensure Pact and partner compliance with all relevant donor rules and regulations. • Participate in the technical and programmatic design of award and partner programs. • Provide strategic guidance and consultation to partners on the implementation of USAID/PEPFAR programming guidance and SAG recommended methodologies and standards. • Provide and/or leverage technical assistance to HIV/AIDS program implementation across the continuum of prevention, care and treatment services, and at the policy level. • Develop annual work plans, performance monitoring plans (PMPs), and country operational plans (COP) for submission to and approval by USAID/RHAP and Swaziland PEPFAR Task Force. • Coordinate and as needed conduct monitoring visits to grantee programs. • Develop and implement systematized TA and monitoring processes and tools. • Ensure effective oversight to program and financial planning, monitoring, evaluation, and reporting • Submit timely progress and financial reports to USAID and Pact headquarters. • Represent Pact Swaziland in negotiating with donors and partners. • Recruit, supervise and provide guidance and support to program management and administrative staff.
Qualifications, Education and Experience Requirements:
CD Qualifications: • In-depth understanding of the role of civil society in development and experience in capacity building for civil society organizations • Proven networking, diplomacy and negotiation skills that demonstrate ability to collaborate and coordinate with a range of stakeholders and to reconcile diverse perspectives in a constructive manner • Demonstrated ability to establish and sustain interpersonal and professional relationships with different donors, international NGOs, local NGOs/CBOs, and host country government counterparts • Strong track record of resource mobilization, innovation and new business development, including development of large scale proposals in response to competed opportunities • Knowledge of the priorities and procedures of donors, private foundations, and bilateral and multi-lateral organizations; corporate donors a plus • Excellent written, oral communication, presentation and representation skills • Strong general program planning and management skills with a focus on innovation • Solid understanding of and comfort with finance, compliance, and human resource management • A belief in empowering local staff and demonstrated leadership, team-building, facilitation, and mentoring skills in developing country contexts • Sensitive in diverse contexts, consultative, decisive, adaptable and proactive
CD Education and Experience Requirements: • Graduate degree in relevant field. • A minimum of 10 years’ experience working with a variety of donors in senior management role • Experience working with Global Fund and US government strongly preferred. • Knowledge of and experience in community-based local governance, health programming, democracy and governance • Proven experience navigating complex and high pressure operating environments • Experience developing and managing multi-sectoral, multi-donor funded program portfolios preferred • Swaziland experience highly desirable, Africa experience essential
CoP Qualifications: • In depth knowledge of USAID regulations, systems and procedures for managing complex grants programs with many sites, partners and customers is mandatory. • Strong program/grants management, financial, audit and computers skills are mandatory, as are strong written and oral communications skills. • Knowledge of all aspects of community-based HIV/AIDS programming with a special focus on HIV/AIDS in Southern Africa including prevention of HIV transmission; improving access to voluntary counseling and testing; treatment of AIDS and associated conditions; care and support for AIDS orphans and other vulnerable children; HIV infected individuals (including palliative care) and their affected families; community mobilization and mitigation in resource-constrained countries. • Proven skills in building organizational capacity in HIV/AIDS and/or program and grants management. • Diplomacy and negotiation skills that demonstrate ability to collaborate and coordinate with a range of stakeholders and complex priorities. • Analytical, financial and management skills as well as understanding of government and community dynamics, preferably in Swaziland to identify organizations eligible for grants based on pre-determined criteria, and assess their credibility and proposed programs. • Knowledge of monitoring and evaluation systems.
CoP Education and Experience Requirements: • MPH/MPA/MBA or masters in relevant field. • Demonstrated experience as a senior manager (a minimum of ten years) of complex USAID-funded grants programs is required; minimum of five years prior grant management experience in Southern Africa a plus. • Five years’ experience in managing HIV/AIDS programs and health related projects; community level programming a plus. • Three years prior experience in managing HIV/AIDS programs funded under the Emergency Plan (PEPFAR). • Demonstrated ability to establish and sustain interpersonal and professional relationships with USAID Mission, international PVOs, and local CBOs. • Demonstrated experience with organizational development.
Disclaimer: This job description summarizes the responsibilities assigned to the position however it does not contain an all-inclusive list of responsibilities. Periodically, employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise. Employment at Pact is a voluntary “at will” relationship.
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