Receptionist LE IV

Office Notice No 19/11: Receptionist LE IV

Job Description

The jobholder will be part of the Reception & Transport Team. The overall role of the jobholder is to act as Receptionist and provide support the Transport Manager in the daily running of the transport service.

This is a busy job requiring a flexible approach to managing the workload, very good communication and interpersonal skills, and effective organisational skills, including good accuracy and attention to detail.

The jobholder will be an integral part of the transport team so must have proven ability to work in a team. Experience of the full range of Microsoft Office packages is essential. Out-of-hours work is sometimes called for and the jobholder might be called upon to make decisions at short notice.

Duties

The main duties and responsibilities of the job include:

Attending to visitors at Reception and controlling entry to the East Wing through the secure access system.
Undertaking switchboard duties on a weekly rota and during lunchtimes, short-breaks and providing leave cover.
Management of the answering machine to ensure a 24/7 response after hours, at weekends and holidays.
Management of transport booking and preparation of daily transport programme in consultation with Deputy Transport Manager.
Making hotel or other temporary accommodation bookings visitors to the High Commission.
Maintaining radio contact with the transport and guard controls, including participating in regular radio checks.
Receiving BHC mail and sending mail to other organisations, including deliveries by BHC drivers.
Responsibility for maintaining customer feedback data.

The position is graded at LE IV for which the current salary range is Ksh. 93,000/-per month at the minimum and up to a maximum of Ksh 124,000.00, before reduction on account of PAYE tax.

Where the successful candidate is not liable to Kenyan tax, the range will be abated under HM Treasury regulations to Ksh.71,228/- per month at the minimum and up to a maximum of Ksh. 92,928.00 per month.

Salary ranges are subject to review periodically.

The British High Commission is an equal opportunity employer.

All applications will be treated on merit basis through fair and open assessment.

The British High Commission does not appoint any agents to process job applications or arrange interviews and expects no fees to be paid to anyone.

Applications clearly marked – “LE IV Receptionist” should be forwarded to the following address:

The Human Resources Manager
British High Commission
P.O. Box 30465 - 00100
Nairobi

Or by e-mail to: HR.Recruit@fco.gov.uk

Applications should be received on or before 21st June 2011.

Only short-listed applicants will be contacted for interview.