Credit Risk Manager - Serengeti Breweries Ltd

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Leadership Responsibilities
Excellent
Manage the interaction with the ABSC OTC teams and in market Sales teams
Lead the development of Best Practice Credit Management and Customer Service
Lead capability build in this area
Key Interfaces – Sales Teams, Commercial Finance, ABSC, SBL Credit Committee
 
Purpose of Role
Credit Risk Manager
Top 3-5 Accountabilities
Develop and maintain the credit risk exposure by setting and reviewing credit limits and terms, regular evaluations of each customer’s payment performance and seasonally adjusting credit terms. Ownership of  the credit policy and its development
Analysis of customer payment and ordering patterns to pre-empt issues of credit, stock or cash shortage
Identify common themes/root cause of customer issues such as incentive processes, cash clearance times, and lead to resolution
Regular face to face customer contact to review credit and understand how we help each other in joined up business planning in this area
Monitor the Sales Ledger balance and aged debt profile and pro-actively manage timely cash receipts and the DSO target achievement, working through the credit control team in ABSC to achieve this
Management of reclamation of goods in the event of account closure, own the interaction with receivers for settlements
Provide insights and spot potential credit risk early in order to avoid losses
Network with other FMCG Credit Managers to provide insights and spot potential credit risk early in order to avoid losses
Escalation point for non-routine customer engagement and statement queries
Review of KYC forms
Ensure CARM controls adhered to and provide support on GAR/External audit Reviews
Develop OTC ‘centre of excellence’ in SBL to provide end to end clarity of the process, to provide a central focus point for ABSC and Account Managers in order to facilitate best practices for both parties
Support Cash agenda delivery through optimisation of working capital

Credit Risk Manager