NAFASI YA KAZI BENKI YA NMB - 6/21/2016


Senior Manager, Retail Assets

The incumbent that we are looking will be responsible to manage, develop, monitor and review of retail assets products across the bank with the aim of maintaining the quality of loan book portfolio, acquiring, growing and deepening Retail Asset customer relationships through effective relationship management, with special focus on the analysis and satisfaction of Personal Customers’ personal financial as well as investment needs and objectives

Core Responsibilities:

Fully manage, develop, monitor and review retail assets’ products across the bank with the aim of maintaining the quality of loan book portfolio
Fully monitor loan products’ performance and trends across the bank to ensure growth of secured and unsecured loan book of the retail customers
Fully prepare analytical retail assets portfolio reports for remedial actions.
Fully analyse monthly and quarterly product performance trend in ensuring the portfolio is within the acceptable banks limits
Fully oversee the development of competitive products (pricing + features + distribution) in line with the strategic objectives of the NMB
Fully acquire, grow and deepen Retail Asset customer relationships through effective relationship management, with special focus in probing and confirming customer’s specific cash management problems, requirements and needs, and correspondingly formulates customised financial solutions
Fully ensure financial success of NMB's products through the branches in the market segment.
Support Relationship Manager/Branch Manager to draw up monthly plans for achieving new business and customer acquisition goals committed for the assigned branch.
Fully deepen existing customer relationships for mass market segment to the appropriate service standards.
Fully develop sales strategies in consumer loans and ensure contracts’ validity to ensure competitive offering in retail assets products basing on the market benchmark
Support internal departments (Credit, Finance, Commercial, Branches, etc.) and external stakeholders (BoT, External Auditors) by attending credit queries and providing analytical reports and all other crucial information in process of maintaining quality standards of the credit portfolio.
Fully visit branches and oversee the credit monitoring progress to ensure compliance to the retail assets product and provisioning policies.
Fully control the quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
Fully ensure competitive offering in consumer loan basing on the market benchmark
Fully ensure Customer retention and relationship enhancement
Fully recruit new employers and review SWL contracts validity
Fully train staff involved in SWL products and new staff joining the bank
Fully conduct training for both existing and new products introduced across the network to assist relationship managers and branch sales team in developing different strategies on sales/cross selling of retail assets
Fully plan, organise, co-ordinate, present to and attend different employers’ meeting/forum for product selling
Fully work on different projects related to personal banking
Fully design procedures and manual for products offered by retail asset unit
Fully develop and motivate high performers and staff committed to teamwork and encourage growth, ownership, initiative, and challenge as an opportunity
Fully manage the all activities performed by relationship officers in different zones
Fully review relationship managers on quarterly basis on their performance and provide guidance on the arrears of improvements.
Fully lead and oversee retail asset department, supporting, coaching, managing and develop relationship manager/team leaders/ product officers in order to ensure all set strategies, targets, objectives and deadlines are achieved as agreed across the team
Fully ensure staff work in a friendly and harmonious environment
Fully oversee and collaborate with marketing and communication department in promoting the products
Fully facilitate the process for recruitment of SWL Scheme for different employers in the Salaried Workers’ Loan scheme
Support and act as an escalation channel to the top management between branch network
Fully provide guidance to branches on new product policies and procedures to ensure compliance of the product policies, circular and procedures communicated to branches and head office team
Fully act and inform management on risks associating with competition on retail assets products  which might result into the bank loss
Fully design procedures, forms, brochures and different advert for product selling

Knowledge & Skills:

Understanding of Banking business.
Technical: Product development, pricing, bank legal framework, lending procedures and policies, MS Office
Behavioural: Building Positive Working Relationships, Coaching, Contributing to Team Success, Customer Focus, Communication, Formal Presentation, Planning and Organising, Work Standards

Qualifications & Experience:


Holder of first Degree in reputable institution. An MBA is desirable,  with excellent working knowledge in MS application (Excel, Vision, Word, Publisher)
At least 5 years’ experience in banking operations, handling service quality issues or equivalent in service or hospitality industries

Ref NO:15062016

APPLY
NAFASI YA KAZI BENKI YA NMB - 6/21/2016 NAFASI YA KAZI BENKI YA NMB - 6/21/2016 Reviewed by Kazi Bongo on 1:32:00 AM Rating: 5

JOBS CATEGORY

Tanzania Kenya NGO JOBS Uganda Best Jobs Consultancy Rwanda ICT JOBS Administrative United Nations Sudan Best Jobs Finance Health - Medical Engineering Ethiopia Education Agricultural Lecturer Human Resources Somalia Media Congo - Kinshasa Legal Jobs Bank Jobs Monitoring and Evaluation Mining World Vision Burundi Procurement African Barrick Gold Accountant Zambia Sales and Marketing US EMBASSY East African Community Mozambique Telecoms Research CARE International Save The Children Plan International Arusha Malawi South Sudan Oxfam Scholarships African Development Bank Finance and Administration SafariCom Aviation The Commonwealth American Embassy Sales Zanzibar Environmental Catholic Relief Services Dar es salaam USAID Operations FHI 360 UNDP Security World Bank Economist TradeMark East Africa Unicef Hospitality Managers International Rescue Committee (IRC) Restless Development Accounting Civil Engineers AMREF Morogoro Utumishi AfDB African Development Bank COOPI - Cooperazione Internazionale Driver - Logistics Path International Mwanza African Union Tigo Jobs Marketing Mbeya Teaching Au African Union PSI Population Services International Pwc PricewaterhouseCoopers East African Breweries North Mara Gold Mine ACTED Djibouti Malaria Consortium Bulyanhulu Gold Mine DFID Driver Buzwagi Gold Mine Jhpiego COMESA FINCA JOBS International Jobs Adeso Danish Refugee Council Kilimanjaro Nairobi Coca-Cola Handicap International Pact International Rio Tinto Solidarités International Tender EGPAF Elizabeth Glaser Pediatric AIDS Foundation Logistics Serengeti Breweries Ltd Nation Media Group Africare Norwegian Refugee Council Samaritan's Purse Chemonics International COUNTRY DIRECTOR ICAP of Columbia University InterShips Precision Air RwandAir Marie Stopes International (MSI) Serengeti Breweries Volunteer Climate Change IGAD Tetra Tech ARD Agriculture Jobs Dodoma Iringa One Acre Fund Project Management Clinton Health Access Initiative (CHAI Technoserve Twaweza East Africa ActionAid Lutheran World Federation SADC Secretariat Tanga Vso International ACDI/VOCA Halmashauri Agha Khan Kenya Commercial Bank World Agroforestry Centre Deloitte East Africa International Organization for Migration (IOM) COMESA Secretariat: Software Engineering Safety and Security Shinyanga Jobs Tanzania Breweries Pathfinder International World Health Organization KPMG TANROADS Tanzania Electric Supply Company British Council Futures Group KCB BANK UN-Habitat WFP World Food Programme Barclays GEITA GOLD MINING TANESCO Electrical Engineer Food and Agriculture Organization GOAL Mombasa Tabora WWF World Wide Fund for Nature Microsoft Tanzania Ports Authority East African Development Bank Family Health International (FHI) IBM EAST AFRICA IntraHealth International Mercy Corps SERIKALINI - GOVERNMENT OF TANZANIA AccessBank Community Development Jobs Data Base Management Google Africa ICAP - TZ KEMRI/CDC Program WaterAid Tanzania Auditor SNV International Stanbic Bank Amnesty Horn Relief Kampala Management Systems International (MSI) Standard Chartered Bank VETA Christian Aid DIAMOND TRUST BANK Helen Keller International Help Age Mtwara Uganda Telecom Airtel Africa Equity Bank Internships Marie Stopes TCRA Web Development B B C WORLD SERVICE Human Rights Kigali Makerere University Nile Basin Initiative Kenyatta University Kigoma Mzumbe University NSSF National Social Security Fund Nile Breweries Limited Tulawaka Gold Mine University of Nairobi kenya Airways Bank of Tanzania Graduates MTN Muhimbili National Hospital Nepad Partners in Health Room to Read SUMATRA UNWOMEN African Wildlife foundation (AWF) KEMRI Kagera Librarian MENTOR Initiative Trainee USAILI - INTERVIEW Uiversity of Nairobi WaterAid International icipe Project CAFOD - Catholic Agency for Overseas Development Egerton University EngenderHealth Goal Ireland Kenyan Banks Lake Victoria Basin Commission Peace Corps TANAPA TASAF Tanzania Social Action Fund Zanzibar University ACB AKIBA COMMERCIAL BANK AGRA Alliance for a Green Revolution in Africa Advans Bank Ethiopian Airlines Freedom House IITA International Institute of Tropical Agriculture Legal Moshi NMB BANK Resolute Tanzania Singida Uganda Uganda National Roads Authority University of Dar es salaam University of Dodoma British High Commission ChildFund EWURA FilmAid International NECTA TPDC Tanzania Civil Aviation Authority (TCAA) United States International University World Concern Aga Khan Foundation CBA Commercial Bank of Africa Ecomist Ernst and Young IUCN International Union for Conservation of Nature International Medical Corps Islamic Relief Kakira Sugar Musoma National Institute for Medical Research OPEN UNIVERSITY OF TANZANIA Relief International TAA Tanzania Airports Authority Trócaire Uganda Revenue Authority VODACOM TANZANIA VSF Belgium Architects Hivos IFC International Finance Corporation Ifakara Health Institute Inoorero University International Commercial Bank Kenya Red Cross Society MADEREVA Medical Oil and Gas Pwani University College SOKOINE UNIVERSITY Tumaini University Water Engineering AWF African Wildlife Foundation Acacia Mining Accounts African Virtual University Altima Africa Ardhi University Bank of Uganda Business Development Concultancy Del Monte Kenya Embassies Kenya Airports Authority Lake Victoria South Water Services Board Mara National Bank of Commerce RECORDS MANAGEMENT JOBS RUKWA Ruvuma Search for Common Ground Songea TTCL Tanzania Telecommunications Company Limited Unilever War Child International Zinduka Afrika ACORD AKU ​Aga Khan University Africa Nazarene University Africa Rice Center (AfricaRice) Aga Khan Health Services CRDB BANK Commercial Bank of Africa Daraja Tanzania Engineers Registration Board (ERB) Fina Bank International Potato Center International Potato Center (CIP) Intrahealth Jomo Kenyatta University Kilimanjaro Christian Medical Centre Kyambogo University Lindi Jobs MCL Mwananchi Communications MUHAS-harvad Moi University NBC BANK National University of Rwanda Ngorongoro Conservation Area Authority Njombe Nuru International Nzoia sugar Company RTI International SUA SOKOINE UNIVERSITY OF AGRICULTURE THE LAW SCHOOL OF TANZANIA TRA Tanzania Revenue Authority Tanzania Postal Bank The Foundation For Civil Society Udhamini wa Masomo Western Union AIR TANZANIA Action Against Hunger (ACF) Agricultural Society of Kenya BRALIRWA Bondo University College Caritas Comoros Concern Worldwide Conservation Jobs Consolidated Bank of Kenya DHL Express Ewaso Ngiro South River Basin Development Authority Geologist Gulf African Bank INSTITUTE OF ADULT EDUCATION Jomo Kenyatta University of Agriculture and Technology Kabale University Kabale University (KAB) Kenya Ports Authority KickStart International MORUWASA Morogoro Urban Water and Sanitation Authority MSH Management Sciences for Health Mumias Sugar Company Nairobi Hospital Nkumba University Rural Electrification Agency SOKINE UNIVERSITY SONGWE STAMIGOLD Stores TACAIDS TARURA TCU Tanzania Commission for Universities Tullow Oil World Lung Foundation (WLF) ALAF Limited Aga Khan Development Network (AKDN) Aga Khan Hospital Air Malawi American Refuge Committee BENKI YA POSTA - TPB BANK BTC Belgian Technical Cooperation Bhttp://www.blogger.com/img/blank.gifank of Tanzania Bioversity International CHF International Customer Service Jobs DANGOTE DIT DAR ES SALAAM INSTITUTE OF TECHNOLOGY Danida Dar es Salaam Institute of Technology Daystar University ECOBANK ETDCO Electrical Transmission and Distribution Construction and Maintenance Company European Union IFM INSTITUTE OF FINANCE MANAGEMENT INSURANCE JOBS - BIMA ITECH Internews® Network KUITWA KAZINI Kenya Accreditation Service Kenya Polytechnic University College Kilombero Sugar Company Kisii University College Kisumu Laboratory Jobs MSD MEDICAL STORES DEPARTMENT MSF Switzerland Management Sciences for Health Manyara Maseno University Ministry of State for Planning Muteesa 1 Royal University Médecins Sans Frontières NIDA National Identification Authority Narok University College OSHA Occupational safety and Health Authority Open Society Initiative for Eastern Africa (OSIEA) PA PAC PEPSI POLICE - POLISI Petroleum EngineerS RWANDA HOUSING AUTHORITY Seychelles Songas TBC TANZANIA BROADCASTING CORPORATION TBS TANZANIA BUREAU OF STANDARDS TFDA TANZANIA FOOD AND DRUGS AUTHORITY TIB - Tanzania Investment Bank Tanzania Mortagage Refinance Company Tanzania Teachers’ Union Transmara Sugar Company Tropical Pesticides Research Institute Tumba College of Technology Twiga Cement UNESCO UNOCHA Umma University University WRP Walter Reed Project ZANTEL ao uga
Powered by Blogger.