Operations Manager, Dar es Salaam, Tanzania (NOC)

Closing date: Wednesday, 1 June 2016

Education & Work Experience: I-Master's Level Degree - 5 year(s) experience
Vacancy Type: FTA Local
Posting Type : External
Bureau: Africa
Contract Duration: 1 Year with possibility for extension
Tanzanian Nationals Olny
As one of the original eight pilot countries for the UN Reform initiative Delivering as One, Tanzania is a global leader in advancing reforms of the UN system, with a view to support accelerated harmonization in implementation practices, coherence in programming, and alignment with national systems, intended to produce a reduction in transaction costs and enhanced development impact.
Deepening reform will require new and even more innovative ways for the UN agencies to work together. Programme planning, resource mobilization, evaluation, and review activities will be done collaboratively. There will be increased harmonization of UN policies, procedures and tools, possibly leading towards the establishment of a One UN Operations Team.
Under the guidance and supervision of the Deputy Country Director, will act as an advisor to Senior Management on all aspects of Country Office Management and Operations. This includes strategic financial and human resources management, efficient procurement and logistical services, ICT and common services consistent with UNDP rules and regulations. The main role is to lead the operations, ensuring smooth functioning of the CO/programmes, projects, operations, consistent services delivery and constant evaluation and readjustment of the operations to take into account changes in the operating environment as and when needed.
The Operations Manager leads and guides the Country Office (CO) Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies and a client-oriented approach. The Operations Manager will work in close collaboration with programme and project teams in the CO, operations staff in other UN Agencies, UNDP HQs staff and Government officials to successfully deliver operations services.
Duties and Responsibilities
As a member of the CO management team, ensures the strategic direction of operations focusing on achievement of the following results
  • Ensure quality control and full compliance of operations management with UN/UNDP operations rules, regulations, policies and procedures, implementation of corporate operational strategies. Contributing to the CO Integrated Work Plan (IWP), establishment of management targets for the CO Balanced Scorecard (BSC) and regularly monitoring achievement of results;
  • Establishment of collaborate arrangements with partners and appropriate operational partnership arrangements;
  • CO operational business processes mapping and establishment of internal Standard Operating Procedures (SOPs) in Administrative, Procurement, Logistical and ICT services as and when needed;
  • Ensure full compliance of SOPs with the corporate UNDP Internal Control Framework (ICF). Constant monitoring and analysis of the operating environment, timely readjustment of the CO specific ICF to ensure compliance with the corporate ICF and operations policies and procedures, advice on operational legal considerations and risk assessment;
  • Knowledge building and sharing with regards to operations management in the CO, organization of the trainings for the CO staff, UNDP projects and UN Agencies on operations policies and procedures, synthesis of lessons learnt/best practices, and sound contributions to UNDP knowledge networks and communities of practice.
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