ICT Associate, Dar es Salaam (G-7)

Closing date: Friday, 3 June 2016

Education & Work Experience: D-Some College - 6 year(s) experience
Vacancy Type
FTA Local
Posting Type
Bureau: Africa
Contract Duration: 1 Year with possibility for extension
Tanzanian Nationals Only
As one of the original eight pilot countries for the UN Reform initiative Delivering as One, Tanzania is a global leader in advancing reforms of the UN system, with a view to support accelerated harmonization in implementation practices, coherence in programming, and alignment with national systems, intended to produce a reduction in transaction costs and enhanced development impact.
Deepening reform will require new and even more innovative ways for the UN agencies to work together. Programme planning, resource mobilization, evaluation, and review activities will be done collaboratively. There will be increased harmonization of UN policies, procedures and tools, possibly leading towards the establishment of a One UN Operations Team.
Under the guidance and direct supervision of the ICT Analyst, the ICT Associate provides ICT services, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The CIT Associate promotes a client-oriented approach.
The ICT Associate works in close collaboration with Programme and Operations teams in the CO and UNDP HQ staff for resolving complex ICT-related issues, collaborates with Regional ICT Officers (RIO), Regional Bureau: ICT Managers (RBIMs), ICT Managers and other ICT Staff.
Duties and Responsibilities
Ensures implementation of ICT strategies and introduction/implementation of new technologies, focusing on achievement of the following results
  • Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment;
  • Participation in development and implementation of ICT annual plan and Standard Operating Procedures in ICT services;
  • Provision of support to the use of Atlas (UNDP's implementation of ERP) functionality for improved business results and improved client services.
Ensures effective functioning of the CO hardware and software packages, focusing on the achievement of the following results
  • Effective functioning (installation, operation and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies;
  • Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs;
  • Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis;
  • Development and implementation of CO information and documentation management system in accordance with UNDP policy and the country office needs.
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