Role Purpose Administer daily, system operation and maintenance of all NSS network nodes Key Responsibilities - Daily operation and maintenance of NSS nodes - Attend to and resolve all alarms using standard vendor documentation for operation and maintenance of NSS nodes. - Escalate all service affecting faults in accordance with department fault escalation procedures. - Daily backup of switch transaction logs and billing files. - Perform weekly configuration backup of all core network nodes. - Record and document all major activities performed during shift. - Perform daily subscriber dump for it department. - Ensure daily log transfer is dumped appropriately for it department. - Maintain general neatness and security in the OMC. - Investigate and resolve customer complaints related to the system. - Accurate and timely reporting of network outages - Act as alternate backup for NSS supervisor Position Requirements - Bsc. Electronics and Telecommunications Engineering - 1-3 years work experience in related field APPLY |
TIGO NSS Engineer
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