Systems Analyst, Information Services and Technology

Job Description:

Off.Grid:Electric is seeking a highly motivated and entrepreneurial professional with prior leadership experience to work with our international operations teams. This will include utilizing information technology, software, information systems and leadership skills to identify, develop and implement technical solutions to support core company operations.

Additionally, the Systems Analyst will significantly support the development of proprietary cloud based software and Android applications. This will include overseeing software upgrade releases, acting as a point of contact in Tanzania with international development teams, and training of internal staff on new releases. This is a high touch role that requires working directly with our Operations and Technical teams. You must have the experience and capability to prepare documentation and reports for senior management.

Key Responsibilities:

• Software Development: Act as the point of contact and liaison between line staff, local managers and software development teams. Organize, filter and translate field user feedback and communicate to software development team. Specifically new functionality requirements.
• Be the power user on OGE's report writing / dashboard tool, training others and building more advanced reports.
• Be the primary project management software representative for user-centered feedback and schedule management.
• Assist managers in formalizing manual data collection and analysis tools by analyzing processes and developing manual spreadsheets and simple databases. These databases are sometimes temporary, and if implemented as standard processes, will be integrated into OGE’s cloud based management platform.
• General IT support: Mac laptop and desktop support, LAN support, mobile device support and training.
• Train internal OGE staff on proper use of proprietary software, as well as standard Google Services platforms and computer literacy.
• Contribute to new operational technology or processes through assigned research and analysis.
• Work independently, proactively communicating to supervisors and colleagues.

Desired Skills and Experience

Required Skills & Experiences:

• Commitment to live and work in East Africa for 2 years.
• Minimum Bachelors degree in a relevant field with a record of strong academic performance.
• A demonstrated interest in entrepreneurship, including the ability to flourish in dynamic, ambiguous environments and to drive work independently.
• Leadership and project management experience.
• Experience in working in a high-pressure environment.
• Ability to build effective teams, coach and develop others.
• Quantitative and qualitative analysis, with advanced skills in Microsoft Excel.
• Outstanding written and verbal communications skills (English).
• Proficiency in Microsoft Office software, Google Services applications, and Apple technologies.

 Highly Desired Skills & Experiences:

• Prior work experience outside of the US, preferably in East Africa, or other emerging markets.
• Two years of post-undergraduate, full time work experience in a relevant field or world-class institution.
• Software development (in any languages/platforms), database/SQL, enterprise software implementation, networking technologies (routers, firewalls, etc)
• Education and/or work experience in renewable energy or energy access programs.
• Basic or advanced competency in Swahili.

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