IFRC IT and Telecommunications Coordinator

Background:

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian network, reaching 150 million people each year through its 187 member National Societies. The Organisation acts before, during and after disasters and health emergences in order to meet the needs and improve the lives of vulnerable people. Our work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality) and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade. Purpose of position:

The IT and Telecommunications Coordinator is part of the Support Services team and is accountable, under the direction and guidance of the Support Services Coordinator, for coordinating and managing the development, installation, maintenance, management and support of information Technology (IT) and Telecommunications equipment, systems and services, supporting the Federation and the wider Red Cross movement operational activities in the country. Description of Key Duties and Responsibilities:

Lead the strategic direction of the department

Coordinate the operational services, assuring economic, efficient and effective management of IT & Telecommunications resources, and promote cooperation between the operating and participating national societies

Ensure alignment with International Federation guidelines and policies and compliance with local, national and international best practices, standards, regulations and laws

Ensure the effective functioning of IT and Telecommunications equipment as appropriate (this may include installation, maintenance and repair of telecommunications and computer equipment) and work closely with the national society counterpart, and with relevant staff and volunteers, analyze their existing skills, identify further skill requirements and provide the necessary support, development and training.

Provide hands-on IT & Telecommunications management:

Continually assess the IT and Telecommunications set-up and management and adjust it to support the operations in a timely fashion and within budget and quality standards (including compliance with safety and environmental standards)

Define (scope, timeframes deliverables/outcomes, costs etc.) the IT and Telecommunications plan in accordance with existing and planned needs and capacities, systems and applications

Initiate, prepare, execute, close, and monitor and control the IT and Telecommunications plan, including the management of inventory and the monitoring of costs

Ensure achievement of the outcomes/deliverables of the IT & Telecommunications plan in a timely fashion and within budget and quality standards (including compliance with safety and environmental standards.)

Advise upon and negotiate contracts for service provision in IT & Telecommunications including the authorization of official radio frequencies and other relevant authorizations

Set up procedures, operating and training manuals and participate actively in providing input and in testing new equipment, solutions and practices

Prepare accurate and timely reports, and oversee the timely delivery of required input and sectional reports from the department delegates

Oversee successful completion and/or transfer hand over of the IT and Telecommunications plan and/or its outcomes/deliverables

Build and maintain knowledge and understanding of the in-country IT and Telecommunications activities of the components of the International Red Cross and Red Crescent Movement.

Manage direct line reports and assigned resources (financial, equipment, ect.) soundly

Lead, direct and motivate staff to ensure the highest level of performance in their respective areas of responsibility, ensuring quality service, compliance, accuracy and timeliness

Focus the IT and Telecommunications department to ensure on budget delivery, in line with priorities and objectives

Ensure the IT and Telecommunications department is adequately staffed with competent personnel who are properly recruited, trained and managed

Ensure the appropriate departmental structure, and train, support and advise staff on IT and Telecommunications matters.

Assist the in-country Partner National Society (PNS) with IT and Telecommunications support on a cost recovery basis, and ensure the necessary accounting procedures and practices for departmental cost-recovery is in place, monitored, and carried out.

Position Requirements

Education:

2 to 4 years of university degree

Basic Delegates Training Course/ IMPACT or equivalent knowledge

Relevant advanced university degree (Master or equivalent) or equivalent qualification (preferred)

Experience:

5 to 10 year experience in computer systems (LAN, WAN, TCP/IP connectivity, e-mail application and user support domains) and in radio communication technologies (VHF, HF, ect) and in satellites (INMARSAT ect) including practice in electronic repair

Minimum 2 year relevant work experience managing contracts and/or mobile services

Experience in Telecom and radio use

3 to 7 year experience in working for a humanitarian aid organization in a low-income least -developed countries

3 to 5 year experience of managing and supporting expatriate and local staff

Minimum 2 year experience of working at field level in large-scale humanitarian operations

At least 2 year experience in planning, project management and reporting

Familiarity with current standards and guidelines

Previous long-term missions in Haiti

Acquinttance with International Federation policies, procedures and systems (preferred) Volunteer and/or work experience at national and/or international level in the RC/RC

Knowledge and Skills:

Good knowledge of computer equipment

Basic IT competence (Windows, Microsoft Office Programs)

Basic knowledge of logistics (preferred)

Available to work extra hours during response operations

Training skills

Skills in planning and administration

Patience and diplomacy

Ability to work under pressure

Good analytical skills and solution focused person

Demonstrate accountability

Ability to work well in a multicultural team

Excellent stress management skills

Negotiation and problem solving skills

Excellent communication and coordination skills

Valid International driving license for light vehicles (manual gears) (preferred)

Languages:

Fluent written and spoken English Fluent written and spoken French

A good working knowledge of one of the additional languages of the Federation (Spanish, Arabic) would be preferred.

Competencies:

ROLE MODEL

Accountability: Transforms a business for significantly improved results Goes beyond goals set for them and drive towards higher goals

Diversity: Acts as a bridge between or bring together different cultures for business results Challenges inappropriate language and behaviours in others

Integrity: Recognises own strengths and weaknesses Stands by decisions that are in the Federation's interest, even if they are unpopular

Professionalism: Demonstrates professional competence and mastery of subject matter Seeks actively to develop oneself professionally and personally

COLLABORATION

Building trust: Manages in a deliberate and predictable way and follows through on agreed upon actions Places confidence in colleagues, staff members

National Societies relations: Identifies National Societies' needs and matches them to appropriate solutions Plans and sets common priorities with National Societies

Teamwork: Ensures clarity of roles and responsibilities Solicits input by genuinely valuing others' ideas and expertise

Empowering others: Values genuinely all staff members' input and expertise Holds others accountable for achieving results related to their area of responsibility

ACHIEVEMENT

Communication: Asks questions to clarify, and exhibits interest in having two-way communication Shares information and keeps people informed

Innovation: Seeks actively to improve programmes or services Offers new and different options to solve problems

Judgment - Decision-making: Gathers relevant information before making a decision Checks assumptions against facts

Managing performance Discusses regularly performance and provides feedback and coaching to staff Makes sure that roles, responsibilities and reporting lines are clear to each staff member

LEADERSHIP

Building alliance: Supports networks and alliances through effective information sharing and joint analysis Defines, and supports members to define, scope of partnership activities clearly

Inspiration: Conveys enthusiasm about future possibilities Creates safe working environment where ideas are welcomed

How to apply:

The Federation is an equal opportunity employer. In order for us to assure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies, we ask that you submit your application through JobNet. Please apply directly to https://jobnet.ifrc.org and refer to IT AND TELECOMMUNICATIONS COORDINATOR (2012-151-FLD) or follow the link below: https://jobnet.ifrc.org/public/hrd-cl-vac-view.asp?jobinfo_uid_c=2967&va...

IFRC IT and Telecommunications Coordinator IFRC IT and Telecommunications Coordinator Reviewed by Unknown on 3:49:00 AM Rating: 5

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