The Counseling Unit is an integral part of the Health Services Department (HSD), which is the occupational health department serving employees and management of the World Bank Group (WBG) and the International Monetary Fund (IMF). These client institutions are richly diverse environments, with employees from more than 150 countries, working in Washington, DC, and at more than 120 Country Office locations globally.
The Counseling Unit is increasingly focused on Country Offices in all regions of the globe, especially given the growing decentralization of World Bank Group operations. The Unit will develop further its involvement with and assistance to Country Office employees and managers.
HSD recognizes that individual health and organizational health are related, and that attention to both supports the effective functioning of employees.
Medical ethics and confidentiality are cornerstones of the Health Services Department’s work.
The Personal and Work Stress Counseling Unit provides four main services:
a) Advisory Role to Managers, HR, Security & other Institutional partners on assisting employees with stress/health issues that may affect work functioning; identifying stress risks in the workplace and promoting a psychologically healthy work environment; giving guidance on support to employees during organizational change and in crises.
b) Individual Counseling: assessment, support & intervention regarding work stress, psychological, substance abuse and family problems; brief counseling; referrals to internal and external resources
c) Training & Education of Managers, HR staff and Work Groups on psychosocial health problems, psychological health & disability issues, crisis preparedness and response, workplace stress & well-being
d) Crisis Consultation and Response, after individual or large scale critical incidents: consultation to managers & HR; crisis intervention & counseling of employees; coordination with internal & external resources, local and international.
Sr. Psychologist
World Bank - Sr. Psychologist
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