NMC Network Surveillance - Shift Technician - SAFARICOM KENYA

We are pleased to announce the following vacancy in the Network Operations and Support Department within the Technology Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

NMC Network Surveillance - Shift Technician
Ref: TECHNICAL_NMC-NS-ST_JUNE 2011

Reporting to the Shift Support Team Manager; the holder of the position will ensure proper monitoring and detection of faults in the entire network coupled with timely and correct escalation to the various maintenance teams so as to meet the set network KPI’S.

Key Responsibilities

Network element fault identification, diagnosis, reporting, follow-up & fault clearance;
Proper fault escalation and network updates;
Perform proper reaction time for faults in the network;
Conduct proper 1st level fault clearance;
Control of works orders execution and ensure network quality;
NMC daily reports.

Minimum requirements

University degree in electrical/electronics with a bias in telecommunications;
Excellent communication and strong organizational and interpersonal skills;
Analytical skills, a team player, results oriented;
Must have a flexible attitude to working times or arrangements;
Must have a passion for serving others.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.

The deadline for application is 20th June 2011.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to: hr@safaricom.co.ke