TANZANIA POSTAL BANK JOBS , MARCH 2014

BANKING OPERATIONS OFFICERS (3 POSITIONS)-ILALA, IRINGA &MOSHI BRANCHES

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self-motivated and highly organized Bank Operation Officer 3 positions) to join the Technology and Operations team based in either Ilala-DSM, Iringa or Moshi branch respectively.
Reporting Line: Supervisor
Locations: Ilala, Moshi or Iringa branch
Work Schedule: As per TPB Staff regulations
Division: Branches
Salary: Competitive Remuneration
Essential Duties and Responsibilities:-
 Guide prospective customers who come over the counter for enquiries.
 Coordinate all counter activities while ensuring that quality service is provided to customers.
 Receive Cash and Cheque deposits
 Posting Transactions
 Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
 Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
 Handle Foreign Exchange Transactions
 Cross sell Banks Products to Customers
 Affixing photographs in new/continuation customer pass books
 Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
 Any other duties as may be assigned by Supervisor/BFO from time to time.
Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.
 Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
 Report Suspicious Transactions
 Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
 Issue new passbooks and ID cards to new customers.
 Scrutinizing and short casting customers passbooks before making payment on customer’s accounts
 Computing and charging commissions, interest and all other bank charges on customers.
 Fill delivery notes/registers for items moved from one office to another by post of dispatch.
 Balancing teller’s cash at the closure of business daily.
 Check and sign back-office entries raised by the respective clerks/tellers.
 Prepare Bank reconciliation statement timely and accurately.
 Reconcile and clear all suspended transactions
 Filing/bundling records for safe keeping in the record rooms.

CONTRIBUTES TO
 Customer – Service Delivery/Enquiries
 Efficient and Quality Service to Customers

KEY PERFORMANCE INDICATORS
 Customer Satisfaction
 Individual Productivity and Turnaround time
 Minimum Cash Differences
 Accuracy of Transactions Postings

FOR GRADING PURPOSES - DIMENSIONS
 Tellers are not permitted to hand cash to another staff member to pass on to a customer. Similarly, tellers should not accept cash from other staff members depositing cash on behalf of customers.
 Tellers must lock their cash drawers and remove the key whenever they leave their counters.
 Whenever a teller/cashier does not perform teller duties for more than 3 working days, his/her cash till should be emptied out and the cash surrendered to the Cash custodians.

EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor Degree/Advanced Diploma or equivalent qualification
Experience:
 At least 1 year of relevant Banking experience
 Working knowledge of Equinox Functionality
 Attention to details

The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz . Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the Letter of Applications. Other credentials will have to be submitted during the interview for authentic check and other administrative measures.
Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.

Tanzania Postal Bank has a strong commitment to environmental, health and safety management. If you are not contacted by Tanzania Postal Bank within seven (7) days after the closing date, you should consider your application as unsuccessful. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 07th April 2014

MANAGER, CREDIT RISKS (1 POSITION)
Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized Manager, Credit Risks (1 position) to join the Risk Management and Compliance team. The person will be responsible with Maintenance of quality loan portfolio of loan Portfolio by ensuring processing of loans follow the required procedure and comply with approved credit policy. Timely Credit Risks mitigation of loan applications and propose best approach of improvement to the acceptable standards. The successful candidate will always be required to sign performance objectives at the beginning of the year and reviewed semi-annually.
Reporting Line: Senior/Chief Manager/Director Credit Risks
Location: Head Office, Dar es Salaam
Work Schedule: As per TPB Staff regulations
Salary: TPB
Main Purpose of the Job
(i) Carry out risk assessment of loan applications and identify any risks associated with those applications.
(ii) Take proactive risk management actions so that the approved loans are of good quality and enhance earnings to the bank.
(iii) Initiate policy review process and ensure bank policies are in line with the bank business strategy.
(iv) Implement effective and efficient recovery actions on all high risk and non- performing loans accounts.

Tanzania Postal Bank is an established Bank by the Act No. 11 of 1991 as amended by Act No. 11 of 1992. TPB is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision is “to be the leading bank in the provision of accessible and convenient financial services”. As part of effective organizational development and management of its human capital in an effective way, TPB commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB betterment and the Nation at large.
(v) Lead a team of officers through couching and directing in order to plan the required skills and knowledge of credit risk.
(vi) Mitigate, implement and embed controls and actions to close all audit findings related Loan defaulters timely and ensure this is done within the allowed timeframe.
(vii) Ensure quality and reliable data used in reports by doing a thorough check up before forwarding to the management for decision.
(viii) Work with other managers in the department as a team to achieve excellent business results through continuous people development and mentoring activities.
(ix) Determine and analyze training and development needs for credit risk officers and ensure they undergo those trainings.
(x) Ensure that identified training is budgeted for and executed.
(xi) Establish and maintain a succession plan for the management team in the area using the formal Talent Management process.
(xii) Agree targets and take accountability for the overall achievement of performance objectives in the Team.
(xiii) Provide clear direction to staff who reports to you so that strategic plan, key focus areas, and banks objectives are met.
(xiv) Analyze effectiveness of processes and systems in use in the department and make recommendations for improvements.
(xv) Any other duties assigned by my leader.

KEY RESPONSIBILITIES CONTRIBUTES TO
 The overall profitability of the bank though controlling the NPL rate and collection of non-performing loans.
 Efficiency in Credit Risks Management

KEY PERFORMANCE INDICATORS
 Impairment levels
 Delinquencies
 Interest Income
 Recovery from charged off loans
 Audit findings

EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Holder of Bachelor’s degree in Economics, Commerce, Business Administration, Accounting, Statistics or Banking from any Recognized university or equivalent qualifications with a banking experience of at least two years.
Experience: At least 2 years’ experience in credit risk or Recovery activities in the Banking Industry.
Skills / Attributes:
 Strong leadership & people management skills.
 Extensive knowledge of banking, credit risk, risk systems and Bank of Tanzania regulations.
 Expertise in the concepts, principles and practices of credit risk and portfolio management.
 Expertise in credit policy and underwriting - the role holder must be able to demonstrate successes in overseeing and controlling underwriting functions.
 Creative thinker who can demonstrate the development of new concepts for optimal credit and fraud management.

Salary and Remuneration
The position attracts a competitive salary package, which include benefits.

Mode of Application
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz . Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the Letter of Applications. Other credentials will have to be submitted during the interview for authentic check and other administrative measures.