Safaricom Kenya Channel Manager

We are pleased to announce the following vacancy within Enterprise Strategic Business Unit.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Channel Manager

Ref: ESBU_ CM_AUGUST_2012

Reporting to the Senior Manager-SME & SOHO’s Sales; the job holder will support the relevant territories and regions in delivering sales KPIs through developing, managing and expanding the customer base.

They will also analyze opportunities within non-traditional channels to reach the SME market.

Key Responsibilities

• Development of plans to achieve set billed revenue targets through the Channel;
• Proper management of Channel sales trackers and ensuring enough sales pipelines to achieve the revenue targets;
• Identify strategic channels to assist penetrate the SME market and achieve the set KPIs;
• Perform detailed channel analyses including maintenance of logs of trends to help understand where a product can well fit;
• Identify challenges and areas of opportunity to improve the channel performance from both a short term and long term revenue perspective and work with relevant teams to address;
• Act as liaison with other departments and BUs to find ways to improve channel performance, from acquisition and retention perspective;
• When there are changes made on a product, monitor the effects in the market of these changes and offer recommendations;
• Proactively attend to channels and customer related issues and get an excellent customer rating;
• Build long lasting business relations/partnership with assigned Channel partners;
• Maintain 100% accuracy on reporting on information relevant to Channels and dissemination of the same to the partners managed;
• Up to date profile of accounts within the Channel and up to date competitor intelligence.

Minimum Requirements

• A degree in Business Administration/Bachelor of Commerce from recognized university;
• Must have 3 years experience in managing dealers or an indirect channel preferably in FMCG;
• Experience in managing indirect channel in a telecoms environment is an added advantage;
• Strong thinker with a strong business and commercial sense;
• Team player with pleasant outgoing personality & resilience;
• Good communication and interpersonal skills;
• Proactive, confident, energetic & with ability to work under pressure;
• Good interpersonal skills;
• Business acumen;
• Good decision making skills.

If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below.

All applications must be received on or before Friday the 17th August 2012.

The Senior Manager – Talent Acquisition
Safaricom Limited
Nairobi

Via email to: hr@safaricom.co.ke