Operations Manager Best Point Hotel

Position Description:
Report to General Manager;
Responsibilities:
Research and recommend room rates for Implementation
Plan work schedules
Assist in dealing with customer complaints and comments
Assist in dealing with problems as they arise and day-to-day trouble shooting
Make sure events and meetings run smoothly
Supervise maintenance, supplies and furnishings
Co-ordinate security services ensuring that security is effective
Ensure compliance with licensing laws, health and safety and other statutory regulations
Assist in planning and organizing accommodation, catering and other room and restaurant services
Responsible for the day-to-day management of the operations of the Hotel
Overall commercial responsibility for planning, organizing, directing and co-coordinating the work and resources involved in running services like front-of-house (reception, concierge, reservation) and food and beverage management
Co-ordinate the activities of operations i.e. electricity, water, transportation, etc. organization, in conjunction with the Maintenance and Food and Beverage Managers
Confer and cooperate with management personnel in formulating administrative and operational policies and procedures
Direct and coordinate activities of operations department to obtain optimum use of equipment, facilities, and personnel
Conduct performance appraisal/review for all members of the department
Maintain membership database
Enforce compliance of operations personnel with administrative policies, procedures, safety rules, and governmental regulations
Supervise investment of funds; works with banks and/or investment bankers to raise additional capital as required for expansion
Assist in the recruiting and monitoring of staff
Responsible for the day-to-day management of the operations of the Hotel
Take stock control and maintain minimum levels
Keep abreast of price changes and recommend adjustment of costing as necessary
Conduct performance appraisal/review for all members of the department
Any other duties assigned

Application Instructions:
Diploma or graduate and not less than one year experience in hotel operation management. Qualified candidates are to send their CV and cover later to the Email : bestpoint2010@yahoo.com